Help Center

| Submit or View Help Requests | Developer Docs |

View desktop instructions
View mobile app instructions
Set Your Business Hours and Away Message

You can set in-app messaging business hours and an away message. When you do, any user who messages you outside of your business hours will automatically receive an away message. You may also want to learn how to filter messages from high-value partners.

Set your business hours and away message

  1. From the left navigation menu, select ellipsis-v-solid.svg [Menu]Settings.

  2. Under General, select Messaging.

  3. On the right of the page, toggle-on-solid.svg [Toggle on] to specify your Business Hours.

  4. Select your time zone and business hours on the form.

  5. Type your away message into the Away Message text area.

  6. Select Save at the bottom of the page to save your settings.

    Screenshot_2024-07-29_at_17_16_25.png

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.