Help Center

| Submit or View Help Requests | Developer Docs |

View desktop instructions
View mobile app instructions
How Do I Change My Company Name or Website as a Partner?

If you've recently changed your company name or website, you must update it in your Impact account.

Change company name

Changing your company name updates your marketplace listing with your new name, and will become the new name for the partner account. Your login username is unaffected and will remain the same.

  1. From the left navigation bar, select ellipsis-v-solid.svg [Menu] → Settings.

    • Alternatively, for Creator accounts, in the upper-right corner, select user-circle-solid.svg [User profile] → Settings.

  2. Select Company Information.

  3. In the Basic Information section, below the Name heading, select Request Change.

  4. In the dialog box, enter your New Company Name.

  5. Optionally, add a Comment that explains why you're requesting this name change.

  6. Select Submit.

Change company website

Changing your company website updates your marketplace listing with your new website URL.

  1. From the left navigation bar, select ellipsis-v-solid.svg [Menu] → Settings.

    • Alternatively, for Creator accounts, in the upper-right corner, select user-circle-solid.svg [User profile] → Settings.

  2. Select Company Information.

  3. In the Basic Information section, below the Website heading, select Request Change.

  4. In the dialog box, enter your New Company Website.

  5. Optionally, add a Comment that explains why you're requesting this website change.

  6. Select Submit.

Approval process

impact.com will review your company name or website change request and respond within 24 business hours. Once approved, the changes will take effect immediately.

Note: If any discrepancies arise during this process, impact.com may ask for additional verification or proof. Follow the instructions from the CS representative to complete the process.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.