Help Center
Email Experiences
-
I'm a Brand
-
I'm new to impact.com
- Performance
- Creator
-
Advocate
- Introduction: Welcome to Advocate
- Step 2: Set up your integrations and referral attribution tracking
- Step 3: Create your program rules
- Step 4: Manage your advocate participant experiences
- Step 5: Configure your program settings
- Step 6: Perform a quick end-to-end test of your program
- Step 7: Discover New Partnerships with Advocate
- Step 8: Utilize reporting
- Congratulations!
-
impact.com Starter Edition
- Welcome to impact.com Starter Edition
- Step 1: Review & Activate Your Product Catalog Feed
- Step 2: Make Your Products Easily Accessible to Partners
- Step 3: Onboard Existing Partners to Your impact.com Program
- Step 4: Turn Your Website Into a Partner Recruitment Tool
- Step 5: Review New Partner Applications
- Step 6: Create & Assign Promo Codes to Partners
- Step 7: Create & Upload Multiple Ad Types
- Step 8: Recruit & Onboard New Partners to Your Program
- Step 9: Engage With Your Partners
- Getting Started
-
Account Administration
-
Account Settings
- Notifications
- Invite & Manage Users
- Send Data to impact.com
- Subscription Add-Ons
- Manage Your Account
- API Tokens
- Enable & View Data Feeds
- Manage Technical Settings
- Customize Your impact.com Branding
- Manage Tasks
- Partner Test Accounts for Brands
- Create Custom Partner Sign Up Terms for Brands
- [Beta] Create a Partner Integration
- Program Settings
-
Account Settings
-
Platform Features
- Dashboard
- Reach Out to Partners
- Review Partner Applications
- Multi-Program Reports
- Actions & Payouts
-
Finance
- Finance for Starter Edition Accounts
- Add Funds to Your Funding Account
- Funding Account
- Finance Settings
- Finance Documents
- Finance Reporting
- Your Subscription
- Partner Funds Transfer
- Finance Explained for Brands
- Does impact.com Issue Bank Charge Refunds?
- Tax FAQ for Brands
- impact.com Essentials Edition Billing Explained
- Contracts & Template Terms
- Cross Channel Performance Insights
- Tracking
- Event Types
- Blocking and Redirect Rules
- Submit & Modify Conversion Data
- Forecasting & Anomaly Detection
-
Performance Program
-
Recruiting Partners
- Recruiting for Starter Edition Accounts
- Discover
- Prospective Partners
- Extended Search
- Impact AI Explained
- Customize the Partner Sign-Up Page
- Avoid Recommended Partners with Promotion Limits
- Look for Specific Types of Partners
- Invite Partners to Join a Brand's Program
- Marketplace vs. Direct: Partner Recruiting Explained
- Performance Program Reports
- Marketing Content
- Protect & Monitor Your Performance Program
- [Beta] Performance Campaigns
-
Recruiting Partners
-
Creator Program
-
Working with Creators
- Extended Search for Creator
- Social Listening
- Manage Your Creators
- Manage & View Your Hired Creators' Content
- Add Labels to Your Hired Creators' Content
- Create Promo Codes for Hired Creators
- Increase Your Creators' Compensation as a Brand
- View a Creator's Profile
- Generate Campaign Tracking Links on Behalf of Creators
-
Creator Campaigns for Brands
- Creator Campaign Manager Explained
- Configure a Creator Campaign
- Duplicate a Creator Campaign
- Rename & Review Creator Campaign Tasks
- Add or Remove Creator Campaign Tasks as a Brand
- Manage Creator Campaign Payments
- Check Your Hired Creators' Performance
- Submit Campaign Tasks on Behalf of Your Hired Creators
- Configure Product Gifting for your Creator Campaign
- Boost Creator Content with TikTok Spark Ads
- Content Rights For Creator Campaigns Explained
- Manage your Creator Campaigns
- Manage Creator Campaign Gifting Orders
- Creator Reports
- Protect and Monitor Your Creator Program
- Top Creator Questions for Brands
- Recruit Creators
- Creator Program Explained
-
Working with Creators
-
Advocate Program
- Getting Started with Advocate
- Advocate Program Settings
-
Manage Advocate Participants
- Custom & Calculated Fields
- W-9 Tax Compliance
- Referrals & Events
- Advocate Participant Profiles Explained
- Filter & Manage Advocate Participants
- Manage Advocate User Segments
- Add an Individual Participant, Reward, or Referral
- Import Advocate Participants in Bulk
- Delete Participants from Your Advocate Program
- Conversion Retraction Explained
-
Manage Advocate Participant Experiences
- Email Experiences
- Microsite Experiences
- Widget Experiences
- Introduction to Participant Experiences
- Widget & Microsite Statistics Explained
- Message Links Explained
- Set up a Domain for Advocate
- Assign Vanity Share Links or Referral Codes
- Advocate Program Sharing Options
- Widget & Microsite Components Explained
- Component Libraries Explained
- Edit Your Widget or Microsite HTML for Advocate
- Install Custom NPM Packages for Advocate
- Set Up a Leaderboard
- Leaderboards Explained
-
Advocate Rewards
- Pay with Cash
- Program Reward Options Explained
- Gift Card Rewards Explained
- Reward Exchange Explained
- Fuel Tank Rewards Explained
- Create a Reward
- Create a Reward Unit
- Set Up Reward Exchange Options
- Manage Existing Rewards
- Redeem Rewards in Bulk
- Set Up a Fuel Tank Reward
- View Advocate Reward Catalog
- Referral Promo Codes for Participants
- Advocate Reporting & Analytics
- Protect Your Advocate Program
- Best Practices for Referral Programs
- Branded Portal Configuration
- Technical Integration Guides
- Partnership Strategies
- [Beta] Amazon Seller Program
-
I'm new to impact.com
-
I'm a Partner
- I'm new to impact.com
- Getting Started
-
Account Management
-
Account Settings
- User Management
- Account Management
- Connect Media Properties
- Notification Settings
- API Tokens
- Manage 2FA for Partner Accounts
- Manage Tasks as a Partner
- How Can I Merge My impact.com Partner Accounts?
- How Do I Change My Company Name or Website as a Partner?
- Search Monitoring Violations for Partners
- Create & Manage Connections for Partners
- How Can I Transfer Ownership of My impact.com Partner Account?
-
Account Settings
-
Platform Features
- Dashboard
- Working with Brands
-
Reporting for Partners
- Report Management
- Performance Reports for Partners
- Contract History Reports
- Performance Reports for Creators
- Click Reports
- Campaign Dashboard Report for Partners
- Advanced Action Listing Report for Partners
- Advertiser Contact List Report for Partners
- Pending Contracts Report for Partners
- Enable Role-Based Reports for Partner Users
- Declined Insertion Orders Report for Partners
- All Reports Available to Partners
- Report Action Status Descriptions Explained for Partners
- Action Listing based on Clearing Date Report For Partners
- Promo/Discount Ad Feed Report for Partners
- Partner Benchmarking
- Other Earnings Report
- Action Listing for a Paystub Report for Partners
- Partnered Brand Implementation Types Report
- Partner Contribution Report
- SKU Exception Lists per Active IO Report
- Category Exception Lists per Active IO Report
-
Marketing Content
- Brand Assets
- Promo Codes
- Content Syndication
- Resources
- Product Marketplace & Catalogs
- Product Feed Change Notifications
- Product Promotions
- Deals
- Set up a Promotional Ads Feed as a Partner
- Request Marketing Development Funds from a Brand
- Can I Create My Own Ads as a Partner?
- Promotional Ads Feed FAQs
- Card-Linked Offers (CLO) Explained for Partners
- Finance
- Tracking
- Action Management
- Trackonomics
-
Campaigns
- Performance Campaigns
-
Creator Campaigns
- Campaigns for Creators Explained
- View Your Received Creator Campaign Payments
- Manage Campaign Tasks as a Creator
- Join Creator Campaigns
- Rename & Submit Tasks & Metrics as a Creator
- Redeem Your Gifts as a Creator
- Generate Tracking Links for Campaign Tasks as a Creator
- Submit a TikTok Deliverable
- Add Links to Your TikTok Videos
- impact.com Mobile App
- [Beta] Amazon Seller Partnerships
-
I'm an Agency
- Dashboard
- Brand and Partner Management
- Reports
-
Finance
- impact.com Starter Agency Edition Billing Explained
- Deposit Funds into Your Account as an Agency
- Manage Document Settings as an Agency
- Manage Invoice Settings as an Agency
- Make an ACH Payment as an Agency
- Set Up Automatic Payments as an Agency
- Finance Settings Overview for Agencies
- impact.com Fees Explained for Agencies
- Account Settings
-
Other
-
Reference Documentation
- Foreign Exchange Fees Explained
- impact.com Error Codes Reference
- Two-Factor Authentication FAQs
- Enable User-Level Two-Factor Authentication
- Log in with Two-Factor Authentication
- Reset Your Authenticator App for 2FA
- Get Help & Support
- impact.com Data Retention
- Generate a HAR File
- impact.com & Google Analytics Tracking — What You Need to Know
- Supported Currencies & Timezones
- Migrate Your Performance or Partner Program onto impact.com
- Incidents & System Health Status
- Google Ads & impact.com Tracking
- Keep Your Access Tokens Secure
- Payment Processing Holidays Reference
- Cash Payouts FAQ for Advocates
- Understanding Clicks
- Other Products
-
Reference Documentation