Two-factor authentication (2FA) is a mandatory requirement whenever you log into your impact.com account. This requirement safeguards your account from any irregular login activities and protects your valuable information, like brand deals, assets, and more. 2FA secures logins from attackers exploiting weak or stolen credentials.
Please be patient as sometimes mobile carriers can take a short while to receive the message. However, certain countries won’t receive the 2FA SMS. Please contact support for help with activating your 2FA if you are in one of the following countries:
Afghanistan (+93)
Angola (+244)
Azerbaijan (+994)
Bolivia (+591)
Bangladesh (+880)
Indonesia (+62)
Iran (Islamic Republic of) (+98)
Iraq (+964)
Kazakhstan (+7)
Kyrgyzstan (+996)
Lao People`s Democratic Republic (+856)
Libyan Arab Jamahiriya (+218)
Sri Lanka (+94)
Syrian Arab Republic (+963)
Uzbekistan (+998)
Vietnam (+84)
Yemen (+967)
No. The first person to log in with a shared username/email address and password will be prompted for 2FA. After a successful 2FA login, only that person will be able to log in using those credentials. Anyone else using those credentials can be invited to make their own account by the user with the verified phone number.
Yes, 2FA works internationally. SMS/emails can be made to all of our supported countries.
Afrikaans (af)
Arabic (ar)
Catalan (ca)
Chinese (zh)
Chinese (Mandarin) (zh-CN)
Chinese (Cantonese) (zh-HK)
Croatian (hr), Czech (cs)
Danish (da)
Dutch (nl)
English (American) (en)
English (British) (en-gb)
Estonian (et), Finnish (fi)
French (fr)
German (de)
Greek (el)
Hebrew (he)
Hindi (hi)
Hungarian (hu)
Indonesian (id)
Italian (it)
Japanese (ja)
Kannada (kn)
Korean (ko)
Malay (ms)
Marathi (mr)
Norwegian (nb)
Polish (pl)
Portuguese - Brazil (pt-BR)
Portuguese (pt)
Romanian (ro)
Russian (ru)
Slovak (sk)
Spanish (es)
Swedish (sv)
Tagalog (tl)
Telugu (te)
Thai (th)
Turkish (tr)
Vietnamese (vi)