When setting up promo codes for your Creators, there are two different scenarios in which your account has:
To correctly create promo codes for Creator events that are set up from a Performance program, there is an additional step involved to ensure it gets attributed properly and must be done for each Creator.
- Make sure the Creator is joined to the Creator program. - The partner should be listed with a green verification check under Partners → Creators. Alternatively, invite creators to your campaign.  
 
- In your Performance program, navigate to - Optimize → Settings → Networks. - Don't have Optimize? Learn how to get the Optimize add-on. 
 
- Find a relevant Creator Media Source from the list and select - [Menu] → Tracking → Assign New Promo Code. 
- Fill out the relevant information and select Save.  
- Next, you'll assign the promo code to the Creator. In your Creator Program under - Engage, navigate to Content → Promo Codes → Create Promo Code - →. 
- Fill out the required information and select Save.  
To correctly create promo codes for Creator events that are set up in the Creator program:
- Make sure the Creator is joined to your program. - The Creator should be listed with a green verification check mark under Partners → Creators. If the creator you want to assign promo codes isn't joined to your program yet, invite them to your campaign.  
 
- Navigate to Content → Promo Codes → Create Promo Code - → Tracking. 
- Fill out the required information and select Save. 