# Manage Your Creators

Once you've [recruited creators](https://help.impact.com/brand/what-would-you-like-to-learn-about/creator-program/recruit-creators/recruiting-creators-explained) to your program, you can manage them on the *My Creators* screen or your *Campaign Manager*.

#### Manage creators in the campaign manager

1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-230534471fef5f40808e921e41ee44e4a06ded03%2Fe6cb9548999afdc1ed3ce4942e4cb5b45b5cecbd323267aac2a7cd1915fccc09.svg?alt=media) **\[Engage] → Campaign Manager →** [**Creator**](https://app.impact.com/secure/advertiser/engage/campaigns/influencer-campaign-manager-flow.ihtml).
2. Hover over the campaign for which you want to manage creators and select **Manage Campaign**.
   * See the *Table reference* below for more information about each table column.
3. To view your creators, make sure you're in the *Applicants* tab and select **Hired**.

   * See the *Applicant status reference* below for more information about each applicant status.

   <div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-ced9eb2ac0aa36ddab81ef357419c9f7e0143230%2Fdee22e8df8fc2029c8714b302c5d1c05276bd4df861b7ff25e91ccb1cf2a1d4f.png?alt=media" alt=""><figcaption></figcaption></figure></div>
4. Hover over a hired creator to do the following:
   * **Email** — use impact.com's email feature to reach out to the creator about your campaign.
   * ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-7ecf5df45e06e6b7c09769b367898e68ee4a5e7c%2F51f34bf8e6da338f17712db1b36aeebf2443b795ad441d16b8d60aaca6c3bc39.svg?alt=media) **\[Message]** — use impact.com's messaging feature to quickly communicate with the creator.
   * **Manage Tasks** — review the creator's tasks, deliverables, and drafts.
   * **Pay** — see details about scheduled, outstanding, or completed payments associated with the creator.
   * ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media) **\[More]** — view and download the creator's *Statement of Work*, *Add / Remove Tasks* from their to-do list, or *Remove* them from your campaign altogether.

<details>

<summary>Table reference</summary>

* To sort columns in ascending or descending order of various metrics, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-afb2ab4ca704399c90b1c2d6b5925ef3031e79f7%2Ff802639ee22c813c7856e6e23c8d4610864b59950404e2a1940a6aee80f02279.svg?alt=media) **\[Sort]**.
* To remove or add columns to the table, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-55f9a4ba17f1edde22510bc766728b311864c461%2Feaf620c7b74ff071d06c5e1b12bb1bd184361280cdc0ea896c3f8058c11b8532.svg?alt=media) **\[Columns]**.

| Column name         | Description                                                                                   |
| ------------------- | --------------------------------------------------------------------------------------------- |
| Name                | The creator's account name.                                                                   |
| Application Message | The message sent by the creator with their application.                                       |
| Properties          | The creator's media properties. Select a social media icon to view their page.                |
| Followers           | The creator's total number of followers across all of their connected social media platforms. |
| Location            | Where the creator is based.                                                                   |
| Age                 | The creator's age.                                                                            |
| Relationship Status | The creator's relationship status.                                                            |
| Gender              | The creator's gender.                                                                         |
| Ethnicity           | The creator's ethnicity.                                                                      |
| Household Income    | The creator's disclosed household income.                                                     |
| Pronouns            | The creator's preferred pronouns.                                                             |
| Parental Status     | The creator's parental status.                                                                |
| Hired Campaigns     | The total amount of campaigns the creator has worked on.                                      |
| Groups              | Specific groups to which the creator is assigned.                                             |
| Instagram Followers | The number of followers the creator has on Instagram.                                         |
| TikTok Followers    | The number of followers the creator has on TikTok.                                            |
| YouTube Subscribers | The number of subscribers the creator has on YouTube.                                         |
| Facebook Followers  | The number of followers the creator has on Facebook.                                          |
| Twitch Followers    | The number of followers the creator has on Twitch.                                            |
| Pinterest Followers | The number of followers the creator has on Pinterest.                                         |

</details>

<details>

<summary>Applicant status reference</summary>

* To view applicants by status, use the filters below the top navigation bar.

| Status         | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| -------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Applied        | <p>All the creators that applied to a campaign.</p><p>• Hover over the applicant to <strong>View Proposal</strong>, <strong>Hire</strong>, <strong>Reject</strong>, <strong>Email</strong>, or <img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-7ecf5df45e06e6b7c09769b367898e68ee4a5e7c%2F51f34bf8e6da338f17712db1b36aeebf2443b795ad441d16b8d60aaca6c3bc39.svg?alt=media" alt=""> <strong>\[Message]</strong> the applicant.</p><p>• Select <img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media" alt=""> <strong>\[More]</strong> to move the applicant to <strong>in review</strong> or <strong>alternates</strong>.</p>                                                                                                                                                                                                                                                                                                                                   |
| Invited        | <p>All creators you invited to participate in a campaign.</p><p>• Select <img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media" alt=""> <strong>\[More]</strong> to move the applicant to <strong>in review</strong> or <strong>alternates</strong>.</p><p>• You can also <strong>remove</strong> invited applicants from campaigns.</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| In Negotiation | <p>Creators without an accepted contract, including those awaiting a decision, those who haven’t accepted your proposal, those who countered your proposal, and those whose application you’ve countered.</p><p>• Hover over the applicant to <strong>Hire</strong> or <strong>Reject</strong> the applicant.</p><p>• Select <img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media" alt=""> <strong>\[More]</strong> to move the applicant to <strong>in review</strong> or <strong>alternates</strong>.</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| In Review      | <p>Creators who applied that you are reviewing.</p><p><strong>Important:</strong> You have to move the applicants to <em>in review</em>.</p><p>• Hover over the applicant to View Proposal, <strong>Hire</strong>, <strong>Reject</strong>, <strong>Email</strong>, or <img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-7ecf5df45e06e6b7c09769b367898e68ee4a5e7c%2F51f34bf8e6da338f17712db1b36aeebf2443b795ad441d16b8d60aaca6c3bc39.svg?alt=media" alt=""> <strong>\[Message]</strong> the applicant.</p><p>• Select <img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media" alt=""> <strong>\[More]</strong> to move the applicant to <strong>alternates</strong>.</p>                                                                                                                                                                                                                                                                                         |
| Hired          | <p>Creators actively working on a campaign.</p><p>• Hover over the applicant to <strong>Manage tasks</strong>, <strong>Pay</strong>, <strong>Email</strong>, or <img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-7ecf5df45e06e6b7c09769b367898e68ee4a5e7c%2F51f34bf8e6da338f17712db1b36aeebf2443b795ad441d16b8d60aaca6c3bc39.svg?alt=media" alt=""> <strong>\[Message]</strong> the applicant.</p><p>• Select <img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media" alt=""> <strong>\[More]</strong> → <strong>View Statement of Work</strong> to view or download the creator's SOW.</p><p>• The SOW shows you the creator's compensation, task timelines, usage rights, and more.</p><p>• The SOW shows you the creator's compensation, task timelines, usage rights, and more.</p><p>Refer to <a href="../creator-campaigns-for-brands/manage-creator-campaign-payments">Manage Creator Campaign Payments</a> for more information on paying creators.</p> |
| Alternates     | <p>All applicants who might be hired at a later stage, e.g., if a hired creator opts out.</p><p>• Hover over the applicant to <strong>View Proposal</strong>, <strong>Hire</strong>, the applicant.</p><p>• Select <img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media" alt=""> <strong>\[More]</strong> to move the applicant to <strong>in review</strong>.</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| Rejected       | <p>All the rejected applicants.</p><p>• Hover over the applicant to <strong>View Proposal</strong>, <strong>Hire</strong>, <strong>Email</strong>, or <img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-7ecf5df45e06e6b7c09769b367898e68ee4a5e7c%2F51f34bf8e6da338f17712db1b36aeebf2443b795ad441d16b8d60aaca6c3bc39.svg?alt=media" alt=""> <strong>\[Message]</strong> the applicant or move to <strong>in review</strong>.</p><p>• Select <img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media" alt=""> <strong>\[More]</strong> to move the applicant to <strong>in review</strong> or <strong>alternates</strong>.</p>                                                                                                                                                                                                                                                                                                                                      |

</details>

#### Manage creators on the *My Creators* screen

1. From the left navigation menu, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-230534471fef5f40808e921e41ee44e4a06ded03%2Fe6cb9548999afdc1ed3ce4942e4cb5b45b5cecbd323267aac2a7cd1915fccc09.svg?alt=media) **\[Engage] → Partners** → [**Creators**](https://app.impact.com/secure/advertiser/engage/discover/radius/fr/partner_ui.ihtml).
2. Search for creators using the filter bar below *My Creators*.

   * See the *Filter reference* below for more information about each filtering tool.
   * See the *Columns reference* below for more information about each table column.

   <div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-72ed11b534b1e634588af0cc37e3a4cacb4449f9%2F6df16a58443ca66daeace62637d161d5717b6a5b60a3a9548c7650cd603c6871.png?alt=media" alt=""><figcaption></figcaption></figure></div>
3. Hover over a creator and select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media) **\[More]** in the far right to do the following:
   * **Contract** — manage the [contract terms](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/contracts-and-template-terms/contracts/replace-a-partners-contract) between you and the creator.
   * **Tracking** — create an exclusive tracking link for the creator, manage their promo codes, and more.
   * **Invite to my campaign** — invite the creator to your program's associated creator campaign.
   * **Invite to my survey** — invite the creator to partake in your [survey](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/surveys/create-a-partner-survey).
   * **Partner Integration** — help the creator set up [tracking pixels](https://app.gitbook.com/s/b2rE79d9UhOKZQLgzSqx/what-would-you-like-to-learn-about/platform-features/tracking/piggyback-pixels/manage-partner-piggyback-pixels-as-a-partner).
   * **Client cost settings** — charge the creator to be partnered with you.
   * **Manage account lists** — assign someone on your team to act as the creator's point of contact.
   * **Message** — use impact.com's messaging feature to quickly communicate with the creator.

<details>

<summary>Filter reference</summary>

|                                                                                                                                                                                                                                                                                                                      |                                                                                                                                                                                                                       |
| -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Filter**                                                                                                                                                                                                                                                                                                           | **Description**                                                                                                                                                                                                       |
| Search bar                                                                                                                                                                                                                                                                                                           | Filter through your creators by searching for their name, social network, unique partner ID, or to which account user they've been assigned.                                                                          |
| Groups                                                                                                                                                                                                                                                                                                               | Filter for creators assigned to a specific [partner group](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/partner-groups/create-and-manage-partner-groups). |
| Contract Status                                                                                                                                                                                                                                                                                                      | Filter creators by their contract status in one or more of stages you specify.                                                                                                                                        |
| Contract                                                                                                                                                                                                                                                                                                             | Filter creators by the contract terms to which they're joined.                                                                                                                                                        |
| Creator Tier                                                                                                                                                                                                                                                                                                         | Filter your creators by their [creator tier scale](https://help.impact.com/brand/platform-features/reach-out-to-partners/partner-management/partner-size-rating-criteria#creator-tier-scale-0-3).                     |
| Custom Fields                                                                                                                                                                                                                                                                                                        | Filter creators by their responses to the custom fields in your survey.                                                                                                                                               |
| Select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media) **\[More]** to see additional filter options. |                                                                                                                                                                                                                       |
| Relationship Stage                                                                                                                                                                                                                                                                                                   | Filter creators that are **joined** to, **expired**, or **suspended** from your program.                                                                                                                              |
| Business Model                                                                                                                                                                                                                                                                                                       | Filter creators by their [business model](https://app.gitbook.com/s/b2rE79d9UhOKZQLgzSqx/what-would-you-like-to-learn-about/getting-started/sign-up-as-a-partner-on-impactcom).                                       |
| Assigned To                                                                                                                                                                                                                                                                                                          | Filter creators by an account user whom is responsible for them.                                                                                                                                                      |
| Prospecting Source                                                                                                                                                                                                                                                                                                   | Filter creators by the source from where the creator was found.                                                                                                                                                       |

</details>

<details>

<summary>Column reference</summary>

|                              |                                                                                                                                                                                                                                                                                                                                                                                                                |
| ---------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Column**                   | **Description**                                                                                                                                                                                                                                                                                                                                                                                                |
| Creators                     | See your creator's name, ID, and display picture.                                                                                                                                                                                                                                                                                                                                                              |
| Groups                       | If your creators are assigned to a [partner group](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/partner-groups/create-and-manage-partner-groups), you'll see which groups in this column.                                                                                                                                                          |
| Contract                     | The contract to which the creator is signed.                                                                                                                                                                                                                                                                                                                                                                   |
| Country                      | The country in which the creator is located.                                                                                                                                                                                                                                                                                                                                                                   |
| Creator Tier                 | Which [creator tier](https://help.impact.com/brand/platform-features/reach-out-to-partners/partner-management/partner-size-rating-criteria#creator-tier-scale-0-3) the creator falls into.                                                                                                                                                                                                                     |
| Social Reach                 | The creator’s total social presence, based on follower counts across all social media properties.                                                                                                                                                                                                                                                                                                              |
| Direct Partner               | This column will display a ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-4a2faedcf72f4ca2f3948225c73f484003ca11cb%2F938bd7487fe9cae48bebbd0508d43a2b0551caf1041f4f26333b6d58f4cf9b4a.svg?alt=media) **\[Check]** if a creator is a [direct partner](https://help.impact.com/en/support/solutions/articles/48001237352). |
| Recent Activity              | The most recent action taken by the creator.                                                                                                                                                                                                                                                                                                                                                                   |
| Date Joined                  | The date the creator joined your program.                                                                                                                                                                                                                                                                                                                                                                      |
| Media Properties             | The social channels the creator has connected to their profile.                                                                                                                                                                                                                                                                                                                                                |
| Business Model               | The creator's [business model](https://app.gitbook.com/s/b2rE79d9UhOKZQLgzSqx/what-would-you-like-to-learn-about/getting-started/sign-up-as-a-partner-on-impactcom).                                                                                                                                                                                                                                           |
| Marketplace Application Date | If applicable, this is the date the creator applied to join the marketplace.                                                                                                                                                                                                                                                                                                                                   |
| Audience Country             | Where the creator's audience is situated.                                                                                                                                                                                                                                                                                                                                                                      |
| Partner ID                   | The unique identifier for the creator.                                                                                                                                                                                                                                                                                                                                                                         |
| Assigned To                  | The account user to which the creator is assigned.                                                                                                                                                                                                                                                                                                                                                             |
| Description                  | The creator's profile description.                                                                                                                                                                                                                                                                                                                                                                             |
| Promotional Areas            | The countries in which this creator operates.                                                                                                                                                                                                                                                                                                                                                                  |
| Contact Name                 | The name of the contact person for the creator.                                                                                                                                                                                                                                                                                                                                                                |
| Address                      | The address of the contact person for the creator.                                                                                                                                                                                                                                                                                                                                                             |
| Location                     | Where the creator is based.                                                                                                                                                                                                                                                                                                                                                                                    |
| Phone Number                 | The phone number of the contact person for the creator.                                                                                                                                                                                                                                                                                                                                                        |
| Email                        | The contact email address of the creator.                                                                                                                                                                                                                                                                                                                                                                      |
| Moz Domain Authority         | The domain authority score of the creator's website.                                                                                                                                                                                                                                                                                                                                                           |
| Categories                   | The categories associated with the creator's profile.                                                                                                                                                                                                                                                                                                                                                          |
| Prospecting Source           | Where you originally found this creator.                                                                                                                                                                                                                                                                                                                                                                       |
| Custom field options         | The creator's responses to the custom fields in your survey.                                                                                                                                                                                                                                                                                                                                                   |

</details>
