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Manage 2FA for Agency Accounts

Account Administrators can require all account members to use 2-factor authentication (2FA) when they sign in to the impact.com agency account from a new device, or when they attempt to perform a partner funds transfer. If this requirement is put into place, any member who is invited to join the account will be automatically be prompted to sign in with 2FA, with the authentication method set to email by default. See Two-Factor Authentication FAQs to learn more about 2FA on impact.com.

The user experience with 2FA enabled is as follows:

  • Upon first signing in, the account member will receive a verification code on their mobile device via SMS, email, or an authentication app.

  • The account member can then save their device as a trusted device — meaning they won’t need to use 2FA on subsequent sign-ins for the next 30 days. Once 30 days have passed, the user will again need to sign in via 2FA, and optionally save their device.

  • Account members can manage saved devices on the impact.com user profile screen.

Turn on 2FA sign-in for all users

This will enable mandatory 2-factor authentication for all account users that sign in to your account.

  1. From the left navigation menu, select ellipsis-v-solid.svg [Menu] → Settings.

  2. Under General, select Account User Authentication.

  3. On the Account User Authentication screen, select Select toggle-on-solid.svg [Toggle on] User Login.

  4. Select Save.

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Turn on 2FA for PFTs

This will enable a mandatory 2FA check for account users attempting a partner funds transfer above the transfer minimum amount — once authenticated, the PFT will go through.

  1. From the left navigation menu, select ellipsis-v-solid.svg [Menu] → Settings.

  2. In the left column, under General, select Account User Authentication.

  3. On the Account User Authentication screen, select toggle-on-solid.svg [Toggle on] Partner Funds Transfer.

  4. Under Transfer minimum, input a value as the minimum amount to require 2FA.

  5. Select Save.

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Manage saved 2FA devices

  1. From the left navigation menu, select user-circle-solid.svg [User Profile] → Edit Profile.

  2. Under the Security section — next to Devices and Activity is a list of saved devices for the account.

  3. Select Remove this device if you no longer access impact.com on that device.

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