Your member profile, separate from your company profile, holds information like your name, password, and more. Your profile also holds the phone number used for Two-Factor Authentication (2FA), which is required for most financial activities.
Edit your profile settings
From the left navigation bar, select your Profile Icon.
Select Edit Profile.
Update the fields you want to change.
These fields contain sensitive information for your personal account, like your password.
The email address used to receive profile notifications and recover your account password.
The password for your account. Never give this out.
Phone Number (2FA)
The phone number used for 2FA when logging into your account, as well as for most financial activities.
The language and dialect used for your account.
Marketplace Email Address
The email address that brands can use to contact you should they want to work with you.
Marketplace Email Forwarding
Choose if you want to hide your email address from brands and receive in-app messages instead.
Newsletter Email Address
The email address where you may receive promotional materials and general updates from partnered brands.
This section contains your account 2FA preferences. It is highly recommended to enable 2FA for your account.
Default Verification Method
Select the verification method that should trigger for future sign-ins. You can only select a method from those already enabled.
Use an app like Microsoft Authenticator to generate a code when signing in.
Use your mobile number to receive a code via SMS when signing in.
Use your account email address under Basic Info settings to receive a code when signing in.
Devices and Activity
View and remove saved devices to better manage access to your account. Saved devices do not require 2FA every time when signing in.
This section is where you can set an alternative email address to receive all email notifications.
This image will appear alongside your contact information.
Your given name.
A phone number with which you can be reached during office hours.
An alternative phone number with which you can be reached.
A handle with which you can be reached for Skype calls.
A link to your LinkedIn profile.
Toggle whether you want to hide the above profile information in your marketplace listing.
Toggle whether you want to receive valuable updates from impact.com.
This section is where you can set your delivery preference for digest emails. These settings will only apply if you have toggled on Email opt-in under your Public Profile settings.
Set when you want to receive digest emails.
Select which time zone should govern your digest email Delivery Time.
Day of Week
Choose a day of the week on which digest emails should arrive. This is only applicable for Weekly Digest Emails.
Your profile holds information like your name, contact details, and more. Your profile also holds general settings for your account, like language and password settings. Unlike the desktop application, the mobile app houses profile details and company information in the same place.
Manage your profile
In the upper-left corner, select your profile icon.
To the right of your profile icon, select [Switch] to view all your accounts.
Select an account and make any changes.
See the sections below for more information on each group of settings.
To sign out of the account, select Logout.
This section allows you to customize basic account settings, like your password.
Set Light or Dark theme to match your preferred in-app viewing experience.
Select the language that you want displayed in your account.
Change your account password or reset your password if you have forgotten it.
Close your Account
Reach out to support for help with deactivating your account. Learn more about closing your partner account.
This section allows you to view your company information. For more information about these options, see Manage Your Company Information as a Partner.
Basic details about your company, such as your timezone and tax information.
Your company's corporate and billing addresses.
Your company's financial, technical, and commercial points of contact for internal and external concerns.
Send us an email to help us improve your in-app experience. You can comment on something you like about the app, pose a suggestion to the team, reach out for assistance with technical difficulties, or offer other feedback.