Your member profile, separate from your company profile, holds information like your name, password, and more. Your profile also holds the phone number used for Two-Factor Authentication (2FA), which is required for most financial activities.
Edit your profile settings
From the left navigation bar, select your Profile Icon.
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Select Edit Profile.
Update the fields you want to change.
Select Save.
These fields contain sensitive information for your personal account, like your password.
Setting |
Description |
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Email Address |
The email address used to receive profile notifications and recover your account password. |
Password |
The password for your account. Never give this out. |
Phone Number (2FA) |
The phone number used for 2FA when logging into your account, as well as for most financial activities. |
Language Locale |
The language and dialect used for your account. |
Marketplace Email Address |
The email address that brands can use to contact you should they want to work with you. |
Marketplace Email Forwarding |
Choose if you want to hide your email address from brands and receive in-app messages instead. |
Newsletter Email Address |
The email address where you may receive promotional materials and general updates from partnered brands. |
This section contains your account 2FA preferences. It is highly recommended to enable 2FA for your account.
Setting |
Description |
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Default Verification Method |
Select the verification method that should trigger for future sign-ins. You can only select a method from those already enabled. |
Authenticator App |
Use an app like Microsoft Authenticator to generate a code when signing in. |
Text Message |
Use your mobile number to receive a code via SMS when signing in. |
Email Address |
Use your account email address under Basic Info settings to receive a code when signing in. |
Devices and Activity |
View and remove saved devices to better manage access to your account. Saved devices do not require 2FA every time when signing in. |
This section is where you can set an alternative email address to receive all email notifications.
Setting |
Description |
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Profile Image |
This image will appear alongside your contact information. |
First Name |
Your given name. |
Last Name |
Your surname. |
Work Number |
A phone number with which you can be reached during office hours. |
Cell Number |
An alternative phone number with which you can be reached. |
Skype Handle |
A handle with which you can be reached for Skype calls. |
LinkedIn Profile |
A link to your LinkedIn profile. |
Private Profile |
Toggle whether you want to hide the above profile information in your marketplace listing. |
Email opt-in |
Toggle whether you want to receive valuable updates from impact.com. |
This section is where you can set your delivery preference for digest emails. These settings will only apply if you have toggled on Email opt-in under your Public Profile settings.
Setting |
Description |
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Delivery Time |
Set when you want to receive digest emails. |
Time Zone |
Select which time zone should govern your digest email Delivery Time. |
Day of Week |
Choose a day of the week on which digest emails should arrive. This is only applicable for Weekly Digest Emails. |
Your profile holds information like your name, contact details, and more. Your profile also holds general settings for your account, like language and password settings. Unlike the desktop application, the mobile app houses profile details and company information in the same place.
Manage your profile
In the upper-left corner, select your profile icon.
To the right of your profile icon, select [Switch] to view all your accounts.
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Select an account and make any changes.
See the sections below for more information on each group of settings.
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To sign out of the account, select Logout.
This section allows you to customize basic account settings, like your password.
Setting |
Description |
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Theme |
Set Light or Dark theme to match your preferred in-app viewing experience. |
Language |
Select the language that you want displayed in your account. |
Update Password |
Change your account password or reset your password if you have forgotten it. |
Close your Account |
Reach out to support for help with deactivating your account. Learn more about closing your partner account. |
This section allows you to view your company information. For more information about these options, see Manage Your Company Information as a Partner.
Details |
Description |
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General |
Basic details about your company, such as your timezone and tax information. |
Address |
Your company's corporate and billing addresses. |
Contact |
Your company's financial, technical, and commercial points of contact for internal and external concerns. |
Visit the help center, or send us an email.
Send us an email to help us improve your in-app experience. You can comment on something you like about the app, pose a suggestion to the team, or offer other feedback.
Select Email Us.
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From the Send email... slide-up, select your preferred email application.
A draft will be created for your suggestion and any necessary specifications of your device are included in the footer.
Add your comments and send the email once done.