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Manage Legacy API Tokens as an Agency

Any API tokens created before April 2025 are considered legacy tokens. This article helps you find and manage your legacy API access tokens. Read some tips on how to keep your access tokens secure.

Note: Visit impact.com'sIntegrations Portalto view API reference documentation, integration guides, and more.

Manage access tokens

  1. From the left navigation menu, select [Menu] [Menu] → Settings.

  2. In the Account column, navigate to Technical, then select Platform REST Web Services.

  3. On the top-right, select Enable Legacy Tokens, if you need to use legacy API tokens. Once you select the button, it will disappear, and a Legacy Account Tokens card will appear.

  4. Manage a legacy token by selecting the [More] [More] icon on the token's card, then select an option from the drop-down menu. See the Menu reference below for more information about the available management options.

  5. You can also select the token card to view the API token information.

    • On the Overview page, you can view information about the tokens, and you may have the option to upgrade the version of the API tokens by selecting the API Version drop-down.

    • On the API Credentials page, you can view and copy the Account SID and Auth Token values of the Read/Write and Read-Only tokens.

Menu reference

Menu Item

Description

Reset (Read/Write)

Reset the read/write token. A new API token will be generated, and the auth token value will change. Be sure to add the new auth token value to any existing integrations, because the previous auth token value will no longer pass authorisation checks.

Reset (Read-Only)

Reset the read-only token. A new API token will be generated, and the auth token value will change. Be sure to add the new auth token value to any existing integrations, because the previous auth token value will no longer pass authorisation checks.

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