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How Can I Transfer Ownership of My Partner Account?

If you are looking to sell your domain/website you will need to determine whether you need to transfer ownership of your account.

Keep your account but sell the domain/website

The new owner will then need to add the website to their account media properties. Once verified, they can then start applying to brands with their new website visible on their marketplace profile.


Brand contracts cannot be "sold as is" and transferred between accounts. The new owner will need to re-apply via their account.

To edit your media properties:

  1. In the left navigation bar, select ellipsis-v-solid.svg [Menu] → Settings.

  2. In the Profile section, select Media Properties.

  3. Find the domain/website you will no longer own and select ellipsis-h-solid__1_.svg [More] → Delete.

  4. A pop-up will appear, select OK to confirm the action.

Transfer ownership of your account

If you are selling your domain/website along with the account, you will need to transfer ownership of your account. This way, the new owner will have access to all partnered brands immediately. Follow the steps below to transfer ownership.

Step 1: Invite the buyer as a new user
  1. Login to the relevant account.

  2. From the left navigation bar, select ellipsis-v-solid.svg [Menu] →  Settings.

  3. In the General section, select Account Users → Invite User.

  4. Below the Invite a New Member section, select plus-circle-solid__1_.svg Add member user.

  5. Complete the required information and select Submit.

    • The user should be given the administrative role so that they can remove legacy users or invite new users later on.

Step 2: Remove the legacy users

Once the new owner has gained access, they can remove any legacy users that should no longer have access to the account.

To remove a user:

  1. From the left navigation bar, select ellipsis-v-solid.svg [Menu] →  Settings.

  2. In the General section, select Account Users.

  3. Find the user you'd like to remove and select ellipsis-h-solid__1_.svg [More] → Remove user.

Step 3: Submit Payment and tax information

The final step would be for the new owner to submit their own payment information and tax details, it will automatically override the current details and the legacy finance details will be deleted.

Learn to submit payment and tax information from these articles:

Transfering your account FAQs

What happens to my bank details and tax information and security? Do I delete this before I invite the new owner to the account?

We recommend selecting Clear Payment Method Information prior to the transfer in order to delete the bank details in the account. To do so:

  1. From the left navigation bar, select ellipsis-v-solid.svg [Menu] →  Settings.

  2. In the Finance section, select Bank Account.

  3. Below the bank details, select Clear payment method information.

  4. A pop up warning will appear, select I understand, continue.


As for tax information, as this was submitted via the electronic tax form, the Compliance Team has to delete this from our system. The new owner will not have access to this information. Contact support for help with this.

How do I receive final payments in arrears if I transfer the account? Will having deleted my bank details be a problem?

If you transfer your account to the new owner prior to receiving the pending payments, you won't be able to receive these payments via if you have removed your banking details.

If I need to agree on a settlement with the new owner to pay me the outstanding funds in arrears, where do I get visibility of what is outstanding at the point of sale completion?

You can refer to the Pending screen in order to determine what balance is outstanding at the point of sale completion.


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