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impact.com Fees Explained for Agencies

When you sign with impact.com, the contract stipulates an amount due for using impact.com's Partnership Cloud to drive value for your clients. These fees are assessed each month according to the terms stipulated in your contract—which is usually 15 or 30 days after they are calculated.

impact.com fees are deducted directly from the digital wallet of your account when due, and take priority over all other payments. Keep in mind your billing schedule for impact.com fees when considering your funding strategy to always ensure that your impact.com fees are covered.

Note

Depending on your financial relationship with the brand(s) you are managing, you may not need to concern yourself at all with the brand's financial situation. However, you will still have impact.com Fees every billing cycle.

Types of fees

There are 4 types of fees that appear on your impact.com Invoices. See the table below to view what is included in each fee type.

Fee Type

What is included

Monthly and Recurring Fees

  • Monthly contract charge

  • One-time setup fee

Monthly Payout Fees

  • Marketplace partner payout fees

  • Direct partner payout fees

  • Monthly minimums

Monthly Click/Conversion Fees

  • Volume processing fees

  • Incremental Volume fees

Service Fees

  • Ad hosting fees

  • Custom report fees

  • Wire processing fees

impact.com Invoices

impact.com provides a downloadable PDF invoice that lists your fees. Depending on what your Account Setup Rules are set to, your Impact Invoices will or will not include your managed brands' fees as well. To view your impact.com Invoices:

  1. From the left navigation bar, select [Menu]→ Finance.

  2. From the left navigation menu, select Documents → Impact Invoices.

  3. On the Impact Invoices screen, you can select the links to download individual invoices.

Partner Invoices

You may also be charged for partner costs, like placement costs, depending on your financial relationship with any managed brands. If you handle your brands' financial situation, you will receive these invoices instead of the brand that accrued those fees. To view your partner invoices:

  1. From the left navigation bar, select [Menu] → Finance.

  2. From the left navigation menu, select Documents → Partner Invoices.

  3. On the Partner Invoices screen, you can select the links to download individual invoices.

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