Rewards are used to motivate your advocates and their referred friends to take part in your referral program. In your Advocate program, you can select from four basic reward types and then customize them to meet your needs. Rewards can be made available across all of your referral programs (global rewards) or to only one program (program-specific rewards).
A global reward can be set up once and reused many times. We recommend creating a global reward when:
You want the reward to be available across multiple referral programs.
The reward has a fixed value or amount.
From the left navigation menu, select Rewards → Catalog.
Select the Create Reward button in the top right corner.
Enter a descriptive name for the reward.
Select a reward type and follow the setup instructions.
Set the Discount percent.
Optionally, select whether the reward expires or enters a pending state for a time before the participant can redeem it.
For Credit rewards, you’ll need to first create a reward unit to define what the credit gives to the participant (like a free month of your premium service tier).
Visit Fuel Tank Rewards Explained for instructions.
To set up gift card rewards, your account must be integrated with Tango Card. Reach out to your assigned Implementation Engineer if you need assistance.
Program-specific rewards are bound to a single program goal’s action, and are set up as part of your program configuration. We recommend program-specific rewards when:
You don’t plan to reuse this reward in other referral programs.
You want to issue a reward with a dynamic value, e.g., a reward that’s based on commission.
For setup instructions, review the Create a reward section in Configure Your Advocate Program.