Use the Messages feature to quickly and easily communicate with both your potential brands and brands you're already partnered with. The feature offers you a range of uses, such as streamlining your onboarding with a brand, contacting a brand about special arrangements, resolving issues, and more.
Messages can be found in 2 places:
You can locate your Inbox screen by selecting the
[Chat] widget in the upper-right corner:
Alternatively, you can open a message thread between yourself and a brand under a brand's Brand Details:
You can create a new message thread from the Inbox screen or a brand's Brand Details:
On the Inbox screen, in the upper-right corner, select
[Add] or New Message.On the New message screen, use the
[Search] and 
[Filter] options to find the brand with which you want to start chatting.To attach files, select
[Attach]. See the Supported attachments reference below to learn which file types are accepted.
On the Brand Details screen, under the description, select
[Chat].To attach files, select
[Attach]. See the Supported attachments reference below to learn which file types are accepted.