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Deposit Funds into Your Account

You can deposit funds into your account at any time directly on impact.com. These funds are used for action payouts, impact.com fees, and transfers to partners.

Important: You can only fund your account in the currency you chose during your account setup. Your chosen currency cannot be changed once your account is active. View your chosen currency under your account information.

Deposit funds

  1. From the left navigation menu, select [Menu] [Menu] → Finance.

  2. Select Deposits from the left navigation menu.

  3. In the top-right of the Make Deposit screen, select Make Deposit.

  4. On the Post Funds for Payment screen, select a Payment Type.

    1. Select the ACH Payment Type option.

    2. Input your payment information in the fields below your chosen Payment Type—including the amount you wish to deposit.

    3. Select Continue.

    4. Confirm the Transfer Information, then enter your name to signify that you acknowledge and accept the terms.

    5. Select Submit.

    6. Optionally, select the Download to PDF button to download a PDF of the transaction details.

    7. Select Done.

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Supported payment types

Type

Processing Time

Fees

Notes

Electronic Funds Transfer (EFT) via ACH, Giro, Direct entry

3–5 business days after initiating the deposit.

Free

impact.com recommends using EFTs over all other methods.

Wire Transfer

24–48 hours after initiating the deposit.

Free*

*While impact.com doesn't charge a fee, you may incur charges from your bank for wire transfers.

Credit Card

Immediately credited to your account. The amount deposited is added to your next impact.com invoice.

3.5 currency units per 100 (e.g., $3.50 USD per $100 USD, or EUR 3.50 per EUR 100).

The handling fee is assessed for every $100 USD or currency equivalent deposited. We round your deposit amount to the nearest $100 when calculating the fee.

For example, a $275 deposit would be rounded to $300, invoking a fee of $3.50 x 3 = $10.50.

For US-based brands, sales tax may be charged on the handling fee, depending on your registered location. Any sales tax owing is deducted from the deposited amount. You can consult a sales tax calculator to estimate the amount of tax to be paid.

Direct Deposit

3–5 business days after initiating the deposit.

Free

You can set up automatic payments after your first successful direct deposit.

If the payment bounces or gets canceled, your impact.com account will be debited with the same amount deposited.

Supported currencies
  • USD - United States Dollar

  • EUR - Euro

  • GBP - Pound Sterling

  • AUD - Australian Dollar

  • DKK - Danish Krone

  • HKD - Hong Kong Dollar

  • JPY - Japanese Yen

  • NOK - Norwegian Krone

  • SEK - Swedish Krona

  • SGD - Singapore Dollar

FAQs

What currencies are supported?

impact.com currently supports 81 global currencies with more on the way. Learn which currencies impact.com currently supports.

Credit card transactions however have a smaller set of supported currencies, see the table above for more info.

Can I fund my account in a different currency?

No. You can only fund your account in the currency you chose during your account setup. Your chosen currency can't be changed once your account is active.

View your account currency

  1. From the left navigation menu, select [Menu] [Menu] → Settings.

  2. On the left, under General, select Account Information.

  3. Under Basic Information, view the currency that you selected during your impact.com application process.

Why must I enter my banking information?

impact.com requires bank account information to complete an Electronic Funds Transfer (EFT), which varies across countries and payment systems.

Is my banking information secure?

Yes. impact.com's platform and services are served over a valid secure connection (HTTPS). Information sent to and received from impact.com is end-to-end encrypted, including banking information.

When you enter banking information into impact.com, the user interface will obfuscate bank account numbers using X characters for increased privacy on any subsequent review of financial information.

How much money should I deposit?

You can use either a Payment Request Form (PRF) or a Statement of Invoices (SOI) to find out how much you should deposit into your impact.com account. The document you use depends on which funding strategy your account uses. Learn more about PRF and SOI documents.

I made a deposit outside of the platform and didn't include my Account ID, what should I do?

Submit your manual remittance advice to [email protected] for manual processing. Remember to include your account ID for future deposits to speed up the funds' allocation process.

Can money can enter my funding account any other way?

Yes. Partners can pay you make-goods to make up for any funds they shouldn't have received. This can occurs when a partner receives a payout for actions that should have been modified to have a smaller payout, or reversed altogether. To prevent make-goods from being a common occurrence in your program, unify your contract payment processing periods.

Will I get notified when I make my deposit?

You can configure your notification settings so that you receive an email or SMS when your deposit clears. This can assure you that your deposit went through or help you keep track of balance updates. See Manage Your Brand Notification Settings to learn more.

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