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Set up a Mobile App

If you're planning to track events on your mobile app(s), you'll need to configure them in the impact.com platform.

Create a mobile app tracker

This feature is only accessible to specific impact.com editions or add-ons. Contact us to upgrade your account and get access!

You will need to have an app already created and available for installation in an app store before you can add them to impact.com

  1. From the left navigation bar, select [Menu] → Settings.

  2. On the right, under Tracking, select Mobile Apps.

  3. In the top right corner, select Add Mobile App.

  4. Fill out the requested information.

    • Enter the Name of your app.

    • Select what Platform your app is on.

    • If you've created other mobile app trackers (e.g., for other platforms), you can select them from the box next to Other versions.

    • Select the HTTP protocol and enter the download link for your app. This can be found in the platform's app store.

  5. Select how you want to handle action reversals and modifications.

    • If you want to handle action modifications in the impact.com UI, select Process returns using the Pending Payouts screen.

    • If you want to use an API, FTP, or SMTP to automate action modifications, select Automate returns processing (advanced), then select the process you want to use.

If you want to add advanced settings, continue onto the next section. Otherwise, select Save.

Add advanced settings

There are numerous advanced settings you can add to maximize the use of your mobile app tracker:

Add advanced settings to a mobile app tracker
  1. If you want to add advanced settings, select Show advanced settings .

    • If you want to add Order ID (OID) Duplication, toggle [Toggle on] Specify an OID duplication window, then add the duplication window.

    • If you want to add Client Costs, toggle [Toggle on] Add client costs, then select how you want to add incorporate client costs.

    • If you want to add Open-ended Locking, toggle [Toggle on] Lock actions by updating their status via web services or batch file uploads.

  2. Select Save.

Edit a mobile app tracker
  1. From the left navigation bar, select [Menu] → Settings.

  2. On the right, under Tracking, select Mobile Apps.

  3. Next to the tracker you want to edit, under Actions, select [Drop-down menu] → View/Edit.

  4. Make the changes you want to make.

  5. Select Save.

Add payable events to a mobile app tracker

By default, impact.com will track app installs. You will need to add other payable events if you want to track other events.

  1. From the left navigation bar, select [Menu] → Settings.

  2. On the right, under Tracking, select Mobile Apps.

  3. Next to the tracker you want to edit, under Actions, select [Drop-down menu] → Manage Events.

  4. In the top right corner, select Add Event.

  5. Next to In-App Events, select [Add Another Event].

    • Enter the Event Display Name. This is the name that will show up on contracts and template terms.

    • Enter the Event Code. This is the code that your app passes whenever the tracked event happens.

    • Select the Crediting Rule from the drop-down menu. You can either credit the event by an install or the last click.

  6. Select Save.

Add a disposition code to the mobile tracker
  1. From the left navigation bar, select [Menu] → Settings.

  2. On the right, under Tracking, select Mobile Apps.

  3. Next to the tracker you want to add disposition codes for, underActions, select [Drop-down menu]→ Disposition Codes.

  4. In the top-right corner, select Add Disposition Code.

  5. Next to Disposition Code, select or enter the code you want to use.

    • If you want to use a common code, select it from the drop-down menu.

    • If you want to create your own code, enter the name next to Disposition Name.

  6. Next to State Transition, select what you want the partner driving the action to see.

  7. Next to Action Change, select what action, if any, will happen when this code is selected.

  8. Select Save.

Delete a mobile tracker

  1. From the left navigation bar, select [Menu] → Settings.

  2. On the right, under Tracking, select Mobile Apps.

  3. Find the mobile tracker you want to delete, then, under Actions, select Delete.

  4. Read the warning message, then select I understand, continue.

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