View desktop instructions

View mobile app instructions

Approve, Reverse, & Modify Pending Payouts for Actions

Navigate to [Engage] → Transactions → Pending Payouts → Actions.

Hover over an action you want to approve, then select [More] → Approve.

The action will be approved for locking.

Navigate to [Engage] → Transactions → Pending Payouts → Actions.

Double-click on one of the table entries or select [Expand] to view additional details about an action.

Select Modify to load the Modify Item Details page.

Under Item Details, select Reject item to reverse the action or Modify Sales Amount to adjust the action details.

Select a Reason for Modification/Rejection.

Select Modify to save the modification.

Navigate to [Engage] → Transactions → Pending Payouts → Actions.

Hover over an action you want to reverse, then select [More] → Reverse and choose a reason from the options provided.

impact.com will complete the reversal.

From the top navigation menu, select [User Profile] → Settings.

Under Tracking, select Event Types.

Hover your cursor over the event type for which you want to automate returns processing and select [More] → View / Edit.

Select [Edit] on the right-hand end of the Returns Processing row.

Select Save.