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Partner Invoices Explained

A partner invoice is a billing statement that summarizes what you owe a partner each month. You must settle all partner invoices in a timely manner to keep your account in good standing. generates your invoices on the 1st of each month unless you choose to configure custom payout scheduling in your template terms. For guidance on how to choose the best funding strategy for your program, see our Guide to Funding Strategies for Brands.


Although invoices are generated once a month, creates multiple invoices if the transactions involved have different payment due dates. For this reason, you may see more than one invoice for a single partner in a given month.

Invoice document types

The Partner Invoices screen offers two document types, downloadable in PDF format:

  • A Statement of Invoices (SOI) document summarizes all of the invoices generated for your partner. Learn more.

  • A Partner Invoice document contains an individual invoice for your partner. Learn more.

View a summary of your invoices

  1. From the left navigation bar, select [Menu] → Finance.

  2. From the left navigation menu, select Documents → Partner Invoices.

    • The Partner Invoice Summary screen shows a table with invoice information by month. See the Table reference below for more information about the columns.

Table reference

Table Column



Indicates which month and year the SOI represents.


Lists how many partner invoices were generated for the month. Select the number to view the list of individual partner invoices.

Generated on

Indicates the date on which the SOI document was created.

Total Due

Shows the aggregated amount of funds owed to partners.


Shows the current status of the SOI. The status can be:

  • Paid

  • Not Yet Due

  • Past Due

Download an invoice

  1. From the left navigation bar, select [Menu] → Finance.

  2. From the left navigation menu, select Documents → Partner Invoices.

  3. On the Partner Invoice Summary screen, under the Invoices column, select the Number.

  4. On the Partner Invoices screen, hover over the invoice you want to download and select Download Invoice.

Understand invoice due dates

When checking an invoice for its due date, one of 3 options can appear in the date field:

Invoice Due Date Option


(The actual due date)

This is the date by which the invoice must be settled if your contract terms with your partner align with your funding strategy.


Refer to the action details to see when you must pay your partner for driving the actions aggregated on this invoice.

"Due upon receipt"

This means that the invoice is considered due when it is generated and first appears in your account.


Depending on your funding strategy, you will most likely need to fund your account before an invoice is even generated, as you may only have a short time to settle your partner invoices before they become overdue. Use the Upcoming Partner Payments report to view what will likely be included in your invoices ahead of time.

Understand invoice VAT codes

If you are subject to Value Added Tax (VAT), at least one of the following VAT codes appear are likely to appear on your partner invoices. If you are a brand based in Europe, learn more about when VAT is charged.

VAT Code



The transaction was zero-rated. No VAT payment is due.


The transaction has a standard rate. The standard VAT levy is applied to the transaction.


You provided goods or services to a partner located in the European Commission. VAT's reverse charge mechanism will shift the obligation of paying the tax onto the partner.


VAT does not apply to the transaction, and does not need to appear on your VAT Return.

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