Create a New Action Inquiry as a Partner

Published on: Wed, 26 Apr, 2023 at 1:08 AM | Updated on: Wed, 26 Apr, 2023 at 1:09 AM

Field name	Required	Description
Inquiry ID	No	Create an ID for your action inquiry—this will be for your own reference. Accepts numbers and letters.
Brand	Yes	Use the radio dials to select the brand for this action inquiry.
Order Id	Yes	Input the Order Id (`OID`) value associated with the action. This value can be found in the Action Listing report (Top Nav → Reports → All Reports → Action Listing) as the OID value.
Sale Amount	No	Enter the sale amount that was recorded for the order.
Transaction Date	Yes	Enter the date that the transaction occurred for this action.
Type	Yes	Use the dropdown to select the type of action inquiry: Order not tracked Order tracked incorrectly Order incorrectly rejected
Expected Payout	No	Enter the expected payout you were supposed to receive.
Resolution Deadline	No	Use this field to state a deadline to the brand for when this inquiry should be resolved.
Customer ID	No	If available, this is the SubId value of the customer, used to track the status of the inquiry.
Tracking Link	No	If available, enter the tracking link associated with this action.
Notes	No	Add any notes for the brand to offer context behind your action inquiry.