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Revert a Partner Contract Switch or Expiry

If you’ve recently switched (or expired) a partner’s contract for a future date, you can cancel that action if you change your mind before the date the switch/expiry goes into effect.

When submitting a switch or expiry withdrawal, wait a minute or so for the platform to update. Look for the following message at the top of the screen to indicate your change was accepted:

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Withdraw an upcoming contract switch

  1. From the left navigation menu, select [Engage] [Engage]Partners → Partners.

    • Alternatively for a creator programs, select [Engage] [Engage] → Partners → Creators.

  2. Select [Checked box] [Checkbox] next to the partners whose contracts switches you want to withdraw, then select Contract → Modify Settings.

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  3. On the Modify Settings screen, select [Toggle on] [Toggle on] Withdraw any upcoming switches for these partners.

  4. At the bottom of the screen, select Submit.

Withdraw an upcoming contract expiry

  1. From the left navigation menu, select [Engage] [Engage]Partners → Partners.

    • Alternatively for a creator programs, select [Engage] [Engage] → Partners → Creators.

  2. Select [Checked box] [Checked box] next to the partners whose contract expirations you want to withdraw, then select Contract → Modify Settings.

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  3. On the Modify Settings screen, select [Toggle on] [Toggle on] Change contract length for these partners, then set Length to Ongoing.

  4. At the bottom of the screen, select Submit.

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