When an action occurs that falls outside the established contract terms between a partner and your program, that action is considered outside of terms. Outside terms actions are automatically reversed, but can be modified for approval manually.
From the left navigation bar, select
[Engage] → Transactions.Select Pending Payouts → Outside Terms.
Under the Actions column, select Approve.
This will override the reversal.
From the filter bar beneath the page title, select or input a base filter.
Optionally, select
[Add] to add additional filters to the filter bar.When selecting filters, make sure to select
[Search] for them to take effect.See the references below for more details on each filter.
At the bottom of the page, select
[Download] to download the list as a CSV file.