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Contracts Explained for Partners

Contracts in impact.com allow brands to establish the terms of their partnerships with partners. When you receive a contract proposal from a brand or are applying to join a program, you should understand what you are signing up for. Carefully review a contract proposal before accepting the terms.

Note

All contracts within impact.com require you to agree to the Impact Master Campaign Agreement, which defines your relationship with impact.com, and are legally binding documents when agreed to.

View and manage your contracts

  1. From the top navigation menu, select BrandsMy Brands.

  2. Find the relevant brand and select the brand's tile.

  3. From the slideout, select More angle-down-solid.svg [Drop-down menu]View and Manage Contract.

    • Refer to the contract sections below to learn more about a contract's details.

Contract sections

Payout details

The payout details section of your contract can include information about the specified payout type, including payout amount, restrictions, and limits.

Field

Description

Default Payout

The amount the brand will pay you per sale, sign-up, installation, impression, or other actions you drive. This amount can either be a fixed amount or a percentage of the sale.

Payout Groups

Payout groups change the default payout if an action characteristic matches a specific condition set.

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Payout Restrictions

Payout restrictions will stop an action from generating a payout if an action characteristic matches a specific condition set.

Limits

Brands can set a limit to the number of actions that can generate a payout or just set a total payout limit for a given period.

  • Any actions driven above this limit are considered Outside of Terms, will have a status of Exceeded Action Cap and will not be payable unless manually approved by a brand.

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Scheduling

This is the section of the contract that defines how long you have to query actions before they lock, when actions will be invoiced, and when payouts will be paid for actions driven.

Note

Regarding action inquiries: Only cashback or loyalty partners can create action inquiries. If you're a cashback or loyalty partner and can't see this feature, contact support.

Field

Description

Action Locking

This is the period (in days and months) after an action is tracked that you can query the action, and the brand can modify or reverse the action.

Invoicing

The date on which locked actions will be invoiced.

Payout Scheduling

Brands can choose to schedule payments for locked actions at a later time than when they became locked.

See the Payout scheduling reference section below for more information on how this works.

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Payout scheduling reference

Option

Description

Example

Pay actions on the [x] of the month after they locked

All actions that were locked in a given locking window will be paid out on a set date in the month after they were locked.

Actions that are locked on February 15th will be paid out to you on a set date in March

Pay actions [x] day(s) after they locked

All actions that were locked in a given locking window will be paid out a set number of days after they were locked.

Actions that are locked on February 15th will be paid out a chosen number of days after February 15th.

Pay actions [x] month(s) and [x] days after they lock

All actions that were locked in a given locking window will be paid out a set number of months and days after they were locked.

Actions that are locked on February 15th will be paid out a chosen number of months and days after February 15th.

Qualified referrals

This section of the contract defines what you need to do to receive credit for an action (Credit Policy) and how long after you drove traffic to the brand’s website that you can still be credited (Referral Window) for driving the action.

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General terms

The general terms of a contract are custom terms set by brands that apply across the entire contract. Below are some of the more commonly used general terms.

Term

Description

Currency

The currency in which the brand will pay you. If you’ve set a different currency in your company information, the currency may be exchanged.

Change Notice Period

The notice period that the brand must give you before changing or canceling the contract.

Reversal Policy

The policy by which the brand may reverse actions driven by you.

Media Partner Tracking Pixel

Indicates whether the brand allows you to place a partner piggyback pixel on their confirmation page or not.

To use pixels, these requirements must be met:

  • The partnered brand must use pixel tracking (non-pixel tracking means no pixels exist to piggyback off of)

  • You must have your own system, separate from impact.com, that can receive and ingest the pixel’s information

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