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How the Digital Wallet Works

As a brand on impact.com, your account will include a digital wallet. This wallet is the place to which all funds credited to your account will be held and is the place from which all funds debited to your account will leave. Every financial transaction your impact.com account is involved in will occur from your digital wallet.

What is a digital wallet?

Every transaction you're involved in within in the platform is done via your digital wallet. Your wallet can only interact with partner wallets, impact.com, and the agency to which your account is signed (if applicable).

On the 1st day of each month (or the 1st day of a specified month if using a yearly billing cycle), your account will receive invoices for the agreed-upon subscription fees dictated by your contract with impact.com (aka the impact.com invoice) as well as invoices from each partner that drove actions for your the prior month. Settling these invoices is done through your digital wallet. See the How funds leave your digital wallet section below.

Custom GAAP months

The day on which partner invoices and consolidated statements will be generated can be changed if you've set up a custom GAAP month. This is done via your funding document settings. Changing the date on which invoices are generated can result in skewed invoices immediately following the change. Review custom GAAP month scenarios to learn more.

To see the funds available in your digital wallet, as well as upcoming partner payments that might appear on the next round of partner invoices, follow these steps:

  1. From the left navigation bar, select [Menu] → Finance.

  2. From the left menu, select Deposits.

  3. Under Funding Summary, view your available funds, upcoming (or overdue) partner payments, and what funds are required from your digital wallet.

Visit the How funds enter your digital wallet article to learn more about depositing funds into your wallet. Visit the How funds leave your digital wallet article to learn more about how funds are debited from your account.

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