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Contact a Prospect

Once you’ve marked a potential partner as a Prospect, you can message or email them within the impact.com platform. To email a joined partner, see Email a Partner instead.

Message a prospect

Important: Your prospect must have Messaging enabled for them to appear in your messaging list.

  1. From the left navigation bar, select [Discover] [Discover]Prospects.

  2. Hover your cursor over the prospect to which you want to send a message, then select [Menu] [More]Message.

  3. Enter the message you'd like to send.

    • Optionally, you can [Link] [Attach] the following file types: CSV, PDF, JPEG, PNG, GIF.

    • impact.com scans all incoming and outgoing attachments for viruses.

  4. Once you've composed your message and added your attachments, select Send.

    Screenshot_2024-10-09_at_5_41_29_PM.png

Email a prospect

  1. From the left navigation bar, select [Discover] [Discover]Marketplace.

  2. Select the All Partners tab.

  3. Hover your cursor over the partner you want to email, then select the partner tile.

  4. In the slide out that appears, select [Mail] [Email].

    • See the Email details reference below for more information on how to fill out the email.

  5. Select Send when you're done.

    Screenshot_2024-09-25_at_10_49_09_AM.png

Bulk email prospects

  1. From the left navigation bar, select [Discover] [Discover]Prospects.

  2. Hover your cursor over each prospect and select the [Checked box] [Checkbox] next to each prospect that you want to include in the bulk email.

    • To email all prospects on the first page, select Select All at the top of the table. Manually select any additional prospects on the following pages.

  3. Above the table, select Email.

    • See the Email details reference below for more information on what to include in the email.

  4. Select Send when you're done.

    Screenshot_2024-10-09_at_5_41_23_PM.png
Email details reference

Detail

Description

From name

Who the email is from (e.g., your name).

Reply to email

The "return address" of the email (e.g., your email address).

Connect your personal email to your impact.com account to send emails to prospective partners directly from your email address.

Subject

This will appear in the subject line of the email.

Body

This will be the email's contents.

Special Tokens

You can embed special tokens into the email content that will dynamically populate values:

  • {adcode_<adid>} — Populates with the full ad listing of the specified <adid> value (e.g., {adcode_1122330}).

  • {mpid} — Populates with the ID value of the partner’s account (e.g., 98765).

  • {mpname} — Company name.

  • {firstName} — Populates with the first name of the partner (e.g., John).

  • {lastName} — Populates with the last name of the partner (e.g., Doe).

  • {currentDay} — Populates with the current date (e.g., January 19, 2038).

  • {currentTime} — Populates with the full date in ISO format (e.g., 19-Jan-2038 03:14:08 UTC).

  • {currentMonthYear} — Populates with the current month and year (e.g., January, 2038).

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