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Reverse a Transfer

Only transfers that are not yet completed can be reversed. Once a transfer is reversed, a second transaction will be processed to complete the reversal.

Important: A reversed transaction may appear on two different invoices as two separate payments. E.g., a payment of $100 is reversed and now appears as -$100 on the second invoice.

  1. From the left navigation menu, select ellipsis-v-solid.svg [Menu] → Finance.

  2. From the left navigation menu, select Transfers.

  3. Hover over the table row for the transfer you want to reverse, then, at the end of the row, select ellipsis-h-solid__1_.svg [More]Reverse.

  4. Read the warning message, then select Okay.

    Screenshot_2024-08-28_at_11_33_19.png

    Warning: Once transfers are reversed, they cannot be brought back. You must create a new transfer if you accidentally reverse one.

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