Help Center

| Submit or View Help Requests | Developer Docs |

View desktop instructions
View mobile app instructions
Batch File Upload Name Requirements

When uploading files to impact.com (e.g., ad content, FTP files, etc.), you'll need to ensure they're named correctly in order for our system to accept and process them.

File name requirements

Files cannot have a period (.) in the name (e.g., My.Bulk.Upload.1.19.38.xlsx). Use a hyphen (-) or underscore (_) between words instead (e.g., My_Bulk_Upload_1_19_38.xlsx).

Blocked file extensions

These file extensions are blocked by impact.com:

  • .php5

  • .pht

  • .phtml

  • .shtml

  • .asa

  • .cer

  • .asax

  • .swf

  • .xap

  • .exe

  • .zip

  • .rar

  • .iso

  • .tar

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.