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Batch Modifications & Reversals for Mobile Actions

Actions that are tracked by your mobile app(s) can be modified and/or reversed via

Note allows a maximum of 1000 modifications per action. If you need to make further modifications thereafter, contact support.

What you'll need:

  • Confirm that your mobile app(s) are configured for action returns (modifications/reversals) via FTP or Email.

  • Your FTP credentials or the unique email address assigned to your account

  • ActionId values for each action that you want to modify or reverse

  • Text editor or spreadsheet program to create a .CSV (comma-separated values) file

Import Performance Data

  1. From the left navigation menu, select Partners → Partners.

  2. In the Program column, select Mobile Apps.

  3. In the Actions column, select [Drop-down menu]→ View/Edit.

  4. Next to Returns Processing, confirm that it's configured for FTP or email.


If you're having trouble finding your FTP credentials (or the email address assigned to your account) to submit files, you can reach us via live chat or submit a support ticket for help.

Find ActionId values

  1. From the left navigation menu, select Transactions → Pending Payouts → Actions.

  2. ActionId values appear in the Action ID column.

  3. At the bottom of the screen, select [Download] to download a CSV of your pending actions.

Create a modifications/reversals CSV file

  1. Use a text editor or spreadsheet column to create three columns:


  2. For each line below, add in your data for the actions you want to modify and/or reverse—refer to the definitions below for details.

  3. Submit your file—review Batch Modifications & Reversals via FTP or Email to learn more.


Column definitions




The unique identifier for the action to modify or reverse. Mobile actions are prefixed with an M character.


The new revenue amount for the action that the payout will be calculated from. Submitting 0 will reverse the action.


For action updates, submit ORDER_UPDATE. For reversals, submit REJECTED.

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