Batch Modifications & Reversals for Mobile Actions

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Actions that are tracked by your mobile apps can be modified and/or reversed via impact.com.

Note: impact.com allows a maximum of 1,000 modifications per action. If you need to make more modifications, contact support.

What you'll need:

• Your impact.com FTP credentials or the unique email address assigned to your account

• ActionId values for each action that you want to modify or reverse

• Text editor or spreadsheet program to create a .CSV (comma-separated values) file

Step 1: Import performance data

1. From the top navigation bar, select [User profile] → Settings.

2. In the right column, under Tracking, select Mobile Apps.

3. Hover your cursor over a mobile app, then select [More] → View/Edit.

4. In the Returns Processing section, confirm that Automated returns processing is selected.

5. Select Batch upload, then choose a connection by selecting [Unchecked box].

   • Learn how to set up a data upload connection.

   

Step 2: Find ActionId values

1. From the left navigation menu, select [Engage] → Transactions → Pending Payouts → Actions.

2. ActionId values appear in the Action ID column.

Step 3: Create a modifications/reversals CSV file

1. Use a text editor or spreadsheet application to create three columns:

   ActionId,Amount,Reason

2. For each line below, add in your data for the actions you want to modify and/or reverse. Refer to the header definitions below for more information.

   • ActionId: The unique identifier for the action to modify or reverse. Mobile actions are prefixed with an M character.

   • Amount: The new revenue amount for the action that the payout will be calculated from. Submitting 0 will reverse the action.

   • Reason: For action updates, submit ORDER_UPDATE. For reversals, submit REJECTED.

3. Submit your file — review Set Up & Submit Batch Modifications & Reversals via FTP or Email to learn more.

Example CSV and values

ActionId,Amount,Reason
M.8882.4808.1063415,0,REJECTED