To close an account, all partnership contracts must be expired and all overdue and pending payments must be cleared from your account. After the account is cleared, create a support ticket and request the deactivation and closure of the account.
Important
Closing an account is an irreversible action. None of the data will be retrievable once the account is deactivated.
Expire all active contracts before you create a support ticket to close your account.
Similar to contracts, your account must not have any overdue or pending payments nor can it have any funds that will become available or are overdue. Impact.com will review the account before deactivation to ensure that there are no balances on Partner or SaaS fees and that the balance is zero. If there is a remainder amount after all payments have been cleared, the difference will be refunded to you.
From the left navigation bar, select
[Engage] → Content → Products → Product Catalogs.In the Actions column at the end of the table, select the
[Drop-down menu] → Delete.See the Actions reference table in Filter & Modify Product Catalogs for more information on the various actions available.
