Help Center

| Submit or View Help Requests | Developer Docs |

Progress

View desktop instructions
View mobile app instructions
Create a Partner Survey

Surveys allow you to collect information from partners to improve or streamline your business. You can survey partners who already joined your program or upon sign-up. Sign-up surveys are shown to new partners when they apply to your brand. Existing partners can respond to their surveys on the Surveys screen.

Video

Create a survey

This feature is only accessible to specific impact.com editions or add-ons. Contact us to upgrade your account and get access!
  1. From the left navigation menu, select [Engage] v2 [Engage] → Partners → Surveys.

  2. On the Surveys screen, in the upper-right corner, select Create Survey.

  3. Enter a Name and Description for the survey.

  4. Select Choose File to upload a cover image for your survey.

    • GIF, JPG, and PNG file formats are supported with a maximum file size of 1 MB.

  5. Select [Add] [Plus] Add Question to formulate and specify your question details.

    Survey question fields
    1. Enter a Question using 250 characters or less.

    2. In the Custom Field section choose either of the following:

      • Select [Radio button] [Radio Button] to Use an existing custom field and choose an existing survey from the from the [Drop-down menu] [Drop-down menu].

      • [Radio button] [Radio Button] to Create a new custom field. For example, create an Age custom field with a number input if you frequently collect data about partners' age.

    3. If you selected Create a new custom field above, select the question Type format from the [Drop-down menu] [Drop-down menu]

      • Paragraph – Open-ended questions that allow unique answers.

      • Number – Responses that require a numeric input.

      • Checkbox – Allows respondents to select one or multiple options.

      • Multiple Choice – Requires the respondent to choose only one option from a list.

      • Date Picker – For questions that require a specific date as an answer.

      • Drop Down – Provides multiple options hidden in a dropdown menu (single or multiple selections).

      • File – Allows the respondent to upload a file attachment.

    4. Select the [Unchecked box] [Unchecked box] to make the question Required.

    5. Select the [Unchecked box] [Unchecked box] to allow partners to edit their responses after submitting.

    6. Select Add to add the question.

      Screenshot_2025-09-16_at_11_58_40.png
  6. [Toggle on] [Toggle on] Schedule Survey Dates to add dates for when the survey starts and ends.

    • You can select a timezone from the [Drop-down menu] [Drop-down menu] However, if you do not select dates the survey will be available immediately and indefinitely until you disable it.

    • [Toggle off] [Toggle off] Schedule Survey Dates for surveys you want to include in the partner sign-up page.

  7. [Toggle on] [Toggle on] Restrict Partner Access to only allow specific partners or partner groups to access and reply to the survey.

    • Select the Partners [Drop-down menu] [Drop-down menu] to specify the partners you want to include in your survey.

    • Select the Groups [Drop-down menu] [Drop-down menu] to specify the partner groups you want to include in your survey.

  8. Select Save when you're done.

    Note: Once you select Save, the survey will automatically be available for partners to see and answer.

    Screenshot_2025-09-15_at_16_39_09.png

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.