From the Workflows screen, you can view statistics on each email workflow that's been run. This data can help you evaluate the performance of the workflow and its engagement with recipients. You can only view reports if the workflow has been processed at least once.
From the left navigation menu, select
![[Engage]](https://paligoapp-cdn-eu1.s3.eu-west-1.amazonaws.com/impact/attachments/f01cdffa431a4d75ff09c130b66974d4-d0da6a759d66830ceb05e654496a4338.svg)
[Engage] → Partners → Automation → Workflows.Hover your cursor over the workflow for which you want to view performance, then select View Report.
For more information about the status filters on this page, see the Status filter reference below.
For more information about the columns on this page, see the Columns reference below.
Select one or more of the statuses to filter your results by that status. The selected statuses are highlighted in blue. By default, you will see all Sent emails.
Filter | Description |
|---|---|
Sent | The number of emails sent by the workflow. |
Opened | The number of emails that were opened by recipients. |
Not opened | The number of emails that were not opened by recipients. |
Clicked | The number of times the email had a recipient click on an element in the email. |
Not clicked | The number of times the email never had a recipient click on an element in the email. |
Bounced | The number of times the email failed to reach the recipient, e.g., the recipient's email address is wrong or invalid. |
You can also view data listed from each recipient you sent the newsletter to.
Column | Description | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
The email address of the recipient. | |||||||||||||||||||
Sent | The date and time the email was sent to the recipient. | ||||||||||||||||||
Last Opened | The date and time the email was last opened by the recipient. | ||||||||||||||||||
Last Clicked | The date and time the recipient last clicked on an element in the email | ||||||||||||||||||
Bounced | If applicable, this column displays the reason why the email bounced.
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