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View a Creator's Profile

Published on: Wed, 26 Jun, 2024 at 1:53 AM | Updated on: Mon, 14 Apr, 2025 at 7:06 AM

Gain more insights on a creator by viewing information such as their contact details, media properties and performance.

You can view a creator's profile in 3 ways, depending on where they are in your recruitment funnel: the Marketplace, your Prospects screen, or the My Creators screen.

From the left navigation menu, select [Discover] → Marketplace.
Select a creator to see more information about their profile.
- Select [Message] or [Email] to contact the creator.
- Select Invite to invite the creator to a brand or campaign.
- Select [Add Prospect] to add them to your prospects list.
- Select [Not interested] to hide the creator from Marketplace for you.
- Select [More] to report abuse by this creator.

From the left navigation menu, select [Discover] → Prospects
Select a creator to see more information about their profile.
- Select [Message] or [Email] to contact the creator.
- Select Invite to invite the creator to a brand or campaign.
- Select [Archive] to archive the creator from your Prospects page.
- Select [More] to report abuse by this creator.

From the left navigation menu, select [Engage] → Partners → Creators.
Select a creator to see more information about their profile.
- Select [Message] or [Email] to contact the creator.
- Select Invite to invite the creator to a brand or campaign.
- Select [Archive] to archive the creator.
- Select [More] to manage client cost settings, view performance, and more. See the More menu reference below for more details.

More menu reference

Action	Descriptions
Client cost settings	[Toggle on] if you want to charge creators to be partnered with you.
Invite to campaign	Invite a creator to one or more active campaigns. Enter a campaign name. Enter a personalized message inviting the creator to participate in the campaign and share some details about it. Select Send Invite.
Invite to Survey	Invite a creator to participate in one or more surveys. Enter a survey name. Enter a personalized message inviting the creator to participate in the survey and share some details about it. Select Send Invite.
Manage account lists	You can make contact information available for each of your creators to enable them to contact the proper person on your team.
Partner Integration	This action allows you to manage tracking integrations for this creator.

View the creator's basic information

Field	Description
Contract Stage	The contract stage of the creator (e.g., joined or expired).
Relationship Stage	The relationship status between the creator and you: New: Partners you've tagged as prospects, but have yet to email or send a proposal. Outreach: Partners to whom you've sent an email or message. Negotiating: Partners without an accepted contract, including those awaiting a decision, those who haven’t accepted your proposal, those who countered your proposal, and those whose application you’ve countered. Joined: Partners joined to your program. Expired: Partners with expired contracts.
Assigned to	The team member who is responsible for the creator.
Groups	The group the creator is assigned to.
Campaigns	The campaign with which the creator is associated.
Surveys	Surveys completed by the creator.
Activity	The activity log of the creator, which can include emails, messages, and internal notes.

View the Creator’s media properties and details

Select the Details, Properties, and Custom Fields tabs to view more information about the creator:

Under the Properties tab, you'll find a list of links with insights to the creator's social media and website pages. Some of these properties might also display a Learn More option in the top right corner of the tile. You can select Learn More to view even further insights into that particular property.

Each property also has a verification status badge to help you quickly identify whether the creator has verified ownership of that media property.

Verified: The creator successfully verified their ownership with impact.com.
Not verified: The creator hasn't verified the property with impact.com, so we can't confirm whether they own it.
Verification not required: This property type doesn't require verification, e.g., LinkedIn.

Note: Verified properties might display a message that content and metrics aren't available on the property's overview. This can occur if it's been a while since the partner connected the media property to their impact.com account.

The Details tab shows a self-provided description of the creator, their contacts, address, categories, tags, promotional areas, gender, age, martial status, ethnicity, education, parental status, and currency.

The Custom Fields tab is only visible if you have surveys enabled with custom fields. It shows the partner's responses to your custom field questions and any files they've attached. To learn about setting up surveys and custom fields, see Create Custom Fields for Surveys.

View the Creator’s media properties and details

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