When you enter or update your bank details on impact.com as a partner, the platform undergoes a verification process. This process ensures seamless future payments to you by confirming your identity and serving as a failsafe for any potential errors in your bank details update.
Follow these instructions to ensure successful updates to your bank details in the impact.com platform:
From the left navigation bar, select
[Menu] → Settings.Under the Finance section, select Bank Account.
Next to Payment Method, select
[Button] Electronic Funds Transfer.-
Enter your bank account information in the empty fields.
To learn more about each field, see the Field reference below.
To ensure you're entering your banking information correctly, see the Validation rules reference below.
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Select Save.
Field |
Description |
Bank Location Country |
Select your bank account's base country from the drop-down menu. |
Payment Method |
A processing fee will occur whenever your balance is withdrawn and is displayed on the screen. An EFT transfer with no processing fee can occur for some countries. |
Beneficiary Account Name |
Enter the bank account holder's name for the account to which you are transferring your money. This must exactly match what your financial institution has listed. |
Bank Account Number / International Bank Account Number (IBAN) |
Depending on your country, enter the required bank account number or IBAN number. |
Bank Account Type |
For partners with bank accounts that request it, use the drop-down menu to select what type of bank account will receive the funds: Checking or Savings. |
|
Swift Code [Non-US] |
For partners with bank accounts located outside the United States, enter your financial institution's SWIFT code. Refer to your institution for help retrieving this number. |
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ABA Routing Number [US Only] |
For partners with US-based bank accounts, enter your bank's routing number. Refer to your bank for help retrieving this number. |
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Routing Number [CAN Only] |
For partners with Canada-based bank accounts, enter your bank's routing number. For more information, refer to Canadian Routing Numbers Explained for Partners. |
Field |
Validation |
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PayPal email |
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Beneficiary Account Name |
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Bank Account Number |
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Routing Number |
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Swift Code |
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IBAN |
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VO Code |
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Classification Entity |
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Classification CPF |
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Patronymic Name |
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Agency Code |
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Bank Address |
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Branch Code |
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In accordance with USA Internal Revenue Service 
(IRS) regulations, impact.com requires every partner based in the USA to submit a W9 tax form before payouts can be processed. Similarly, every non–USA-based partner working with brands based in the USA needs to submit a W8 tax form. In either case, you will not receive your payout until impact.com receives a completed copy of the necessary form.
From the left navigation bar, select
[Menu] → Settings.Under the Finance section, select Tax Documents.
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From the options provided, select the appropriate tax form.
Select W-9 if you're a USA-based partner.
Select W-8 BEN if you're a non–USA-based partner who represents an individual (i.e., you're not representing a company, organization, or entity).
Select W-8 BEN-E if you're a non–USA-based partner who represents a company, organization, or entity.
To complete your chosen tax form, select Continue and follow the prompts until all highlighted fields contain accurate information.
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Select
[Sign] and use one of the methods provided to sign the document:Method 1: type your name and adopt the electronic representation.
Method 2: draw your signature and adopt the electronic representation.
Method 3: upload an image of your signature and adopt the electronic representation.
Be sure to provide your Initials if the field doesn't auto-fill.
Select Adopt And Sign.
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Review the form thoroughly and select Finish.
Important: Your name on the W9 / W8 form needs to exactly match the Beneficiary Account Name you provide in Step 1: Update bank account details. Failing this, your payout cannot be processed.
Follow these instructions to supply impact.com's compliance team with the information they need to process your request:
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Compose an email with the following recipient address and subject line:
Recipient address:
compliance@impact.comSubject line:
Identity Verification for Updated Payment Details
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In the body of the email, provide the following:
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Your impact.com partner account number.
Find this by selecting your account name in the upper-left corner of the screen.
A clear photograph or scanned copy of your government-issued identity document (ID) or passport.
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An ID selfie.
This is a headshot photograph of yourself with your ID included in the frame. For more specific instructions on how to take the photo, see What is an ID selfie and how does it work?
The last 4 digits of your registered bank or PayPal account number.
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Ensure that all image and PDF attachments are fully uploaded and rendered correctly.
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Send the email.
impact.com processes a large number of requests at any one time, so don't be concerned if the process takes a while even after your assistance. The expected wait time for verification of bank details ranges between 7 and 10 working days.
Tips to minimize the impact of the delay:
Budget for payment delays before updating your bank details on impact.com.
Avoid logging unnecessary support tickets as this will increase the number of requests that need processing.
Double-check that you have no payment requirements which could extend the delay more than necessary.
Stay informed by reading up about the factors that influence when partners receive payouts: Why Haven't I Received My Payouts Yet?
If the delay exceeds 15 working days, contact support to figure out what may be causing the unexpected delay.