> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/protect-and-monitor-your-performance-program/web-monitoring/create-a-web-monitoring-policy.md).

# Create a Web Monitoring Policy

Web Monitoring helps your brand track where you're being promoted and identifies risks, like unapproved terms or broken links, that could harm your reputation or cause compliance violations. impact.com monitors partners' websites, analyzes the data for risks, and lets you review placements for potential compliance issues.

## Create a web monitoring policy

1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-db1131f1b95ffbfa026aac99b07a7ffe0564b3b6%2F477fa23d9ffe966a6d1191fbd504e9a68f4c3918efe5cee5cb7bbd826e591fea.svg?alt=media) **\[Protect] → Monitoring → Policies**.
2. In the upper-right corner, select **Create Policy**.
3. Select **Web Monitoring**, then select 1 scenario to guide the policy:

   | Scenario         | Description                                                                                 |
   | ---------------- | ------------------------------------------------------------------------------------------- |
   | Unapproved Terms | Monitor your partners' content for any terms you don't want associated with your brand.     |
   | Broken Links     | Monitor the links leading to your websites that partners use to ensure they are promotable. |
4. Select **Get Started**.
5. Complete the following sections:

{% tabs %}
{% tab title="Details" %}

1. Enter a policy **Name**.
2. Select **Next**.

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FiGsXWujpxIGszrYuPZX2%2FScreenshot%202026-10-30%20at%2015.16.54.png?alt=media&amp;token=108e7406-3384-4dec-b06f-d7e35f87f4b0" alt=""><figcaption></figcaption></figure></div>
{% endtab %}

{% tab title="Content" %}

1. Enter the keywords, brand mentions, product names, or hashtags associated with your brand that you want to monitor.
2. To find and monitor partner content that contains your tracking links, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-b5e1740618ed6571d97b8fed7c25a7678f85d375%2F299632fb6f4f91fbf9847471754cc6180e4284a65b4960af4c4ea472a159f552.svg?alt=media) **\[Unchecked box]** **Use tracking links**.
3. Choose a ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-590bdf4e1ffbcc1fe86ad456bebab6a28c64af1f%2Ffd6e4291628446bb1fe27a831f7874b256a28cc84833d72cce2e73b94641edb7.svg?alt=media) **\[Radio Button]** to **Monitor all eligible partners** or **Select partner groups**.
   * If you selected **Select partner groups**, choose groups from the ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-c2cb550b55c51ea1eeff0acbd6f437a03b621a2c%2F60d033ae8a04c14498d5229c3c0160ac05feea7f605dbd770741793c900469f0.svg?alt=media) **\[Drop-down menu]**.
4. Select **Next**.

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fv2kLLhQGX4XEnp5IlB5G%2FScreenshot%202026-11-02%20at%2011.13.57.png?alt=media&amp;token=9529cd35-aeb7-40bb-a1aa-1b3474d05e09" alt="" width="539"><figcaption></figcaption></figure></div>
{% endtab %}

{% tab title="Scenario: Unapproved Terms" %}

1. Enter any terms or hashtags you don't want associated with your brand, such as competitor brand mentions.
2. Select **Next**.

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgrz9g2LX1sReGOewGM9U%2FScreenshot%202026-11-02%20at%2010.34.37.png?alt=media&amp;token=f8d559fb-b7d1-4211-9d82-2131a4aa5bd7" alt="" width="532"><figcaption></figcaption></figure></div>
{% endtab %}

{% tab title="Scenario: Broken Links" %}

1. Choose which link verification option you want, or select both options to monitor for link expiry and incorrect landing pages.
2. Select **Next**.

   <div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2F9Crp1vHTuINvfwJi2X58%2FScreenshot%202026-05-08%20at%2015.30.41.png?alt=media&amp;token=9f49d4b1-928d-4bf8-bf33-2eb8bda8befd" alt="" width="563"><figcaption></figcaption></figure></div>

{% endtab %}

{% tab title="Automations" %}
Automated violation management saves time by creating and resolving violations for flagged partner pages based on selected scenarios. If issues are resolved within 7 days, the violation closes automatically; otherwise, reminder emails with response details are sent 24 and 8 hours before the deadline.

1. Choose an **Automate violation management** option, by selecting the ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-b5e1740618ed6571d97b8fed7c25a7678f85d375%2F299632fb6f4f91fbf9847471754cc6180e4284a65b4960af4c4ea472a159f552.svg?alt=media) **\[Unchecked boxes]**.

   | Automation Option                                                   | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
   | ------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
   | Automatically generate and send a violation directly to the partner | <p>impact.com creates a violation and sends it to the partner, without manual review, when it finds an issue on a partner page.</p><p>For an Unapproved Terms policy, select the terms that trigger a violation from the <img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-c2cb550b55c51ea1eeff0acbd6f437a03b621a2c%2F60d033ae8a04c14498d5229c3c0160ac05feea7f605dbd770741793c900469f0.svg?alt=media" alt=""> <strong>\[Drop-down menu]</strong>.</p> |
   | Close violations if all issues have been resolved within 7 days     | impact.com automatically closes violations once all issues are resolved within 7 days.                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
   | Send partners who have not resolved violations reminder emails      | Reminder emails are sent 24 and 8 hours before the violation due date to prompt action.                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
   | Archive all results older than 30 days                              | Partner pages with no flags in the last 30 days are automatically archived.                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
2. Select **Next**.

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2F0jXKE25qRCDKMVih3noP%2Fcreate-web-policy-automations-unapproved-terms.png?alt=media" alt="" width="563"><figcaption></figcaption></figure></div>
{% endtab %}

{% tab title="Summary" %}

1. Review the summary of your policy.
   * If you want to edit the policy, select **Previous** to navigate back to the section you wish to edit.
2. Select **Save**.

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FNhKFxgh9PTIKpQp31WZB%2Fcreate-web-policy-summary-unapproved-terms.png?alt=media" alt="" width="563"><figcaption></figcaption></figure></div>
{% endtab %}
{% endtabs %}


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