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Chained Action Reports

There are 3 reports that specifically use Chained Action data: the Advanced Action Listing, Campaign Funnel, and the Chained Action Listing.

Advanced Action Listing

The Advanced Action Listing can be useful if you want to view a specific customer and all events associated to them. To do so, you’ll make use of the Customer ID filter.

You can find the report and conversion data of the customer by following these steps:

  1. From the left navigation bar, select [Engage] [Engage] → Reports → More Reports.

  2. From the Category filter next to the search bar, select Performance.

  3. Select Advanced Action Listing to view the report.

  4. Select the Customer Id filter and enter the Id of the customer for which you would like to view conversion data.

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Campaign Funnel

The Campaign Funnel report shows you the number of conversations for each funnel level, aggregated by click referral date. This report does not separate reversed actions from playable actions.

You can schedule, save, or retrieve (via API) any reports you create here by using the buttons in the top-right corner of the screen.

  1. From the left navigation bar, select [Engage] [Engage] → Reports → More Reports.

  2. From the Category filter next to the search bar, select Performance.

  3. Select the Funnel Performance to view the report.

  4. Navigate to the event type column (e.g., Sale) and select the value.

    • You'll drill through to the Campaign Funnel Report - Conversion Listing by Last Click Date.

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Chained Action Listing

The Chained Action Listing report shows a listing of chained actions for a given set of parent-child chained actions.

You can schedule, save, or retrieve (via API) any reports you create here by using the buttons in the top-right corner of the screen.

  1. From the left navigation bar, select [Engage] [Engage] → Reports → More Reports.

  2. From the Category filter next to the search bar, select Listing.

  3. Select Chained Action Listing to view the report.

  4. Under the report title, set your filters and select [Search] [Search].

    • You can select Show and choose the Shared Id, SubId1, SubId2, or SubId3 to view the relevant information.

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