The Payment to Brands feature helps you transfer funds back to a brand or agency. Funds will be deducted from your account balance when the payment is initiated. Looking for help on how to withdraw your funds from your impact.com account? Review our article on how to get paid.
This feature is useful in cases where a brand accidentally overpays or sends you funds in error (such as in cases when actions are reversed or modified).
From the left navigation menu, select
[Menu] → Settings.Under Finance, select Payments to Brands.
Select Create Transfer.
Fill out the fields using the Create Transfer reference below for guidance.
Select Next to confirm details about the payment.
Select Next again to initiate the payment.
Under the Payment To section, enter the following fields:
Field name | Required | Description |
|---|---|---|
Advertiser | Yes | From the |
Program | Yes | The program for which you want the payment to apply to. From the |
Event type | Optional | The event type for which you want to the payment to apply to. From the |
Under the Transaction Details section, enter the following fields:
Field name | Required | Description |
|---|---|---|
Type | Yes | Select the type that most closely matches this funds transfer:
|
Event Date | Yes | We recommend leaving this as the date you're initiating this payment to a brand. |
Comments | Optional | We recommend leaving comments that explain why you're sending this payment to the brand. |
If you have multiple payments to make to different brands, you can upload a CSV or XLS/XLSX file to submit payments in bulk.
From the left navigation menu, select
[Menu] → Settings.Under Finance, select Payments to Brands.
Select Bulk Upload Transfer.
Select Show/hide file format details to view the required columns.
Refer to the examples below for more help.
Upload your file and select Submit to upload your payments in the bottom left corner.
Once you upload your file, impact.com will notify you of whether or not the upload was successful. You will then receive an email after the file is processed that will tell you whether the upload was successful or resulted in an error. Any errors in a file will cancel the payment, and must be corrected and re-uploaded.
impact.com accepts CSV and XLS/XLSX (Excel format) files. Below is example content of a comma-delimited (.csv) file.
TransferType,CampaignId,TrackerId,Amount,PartnerAccountId,PaymentDate,Comments,InvoiceMonth,EventDate,Currency MAKE_GOOD,1234567,4321,100,9876543,2020-01-20,Test Transfer,CURRENT,2020-01-20,USD
The Transfer Type is a "Make Good" Payment.
The Campaign ID value is the Brand ID for their impact.com Brand account.
The TrackerID is the Event Type ID that refers to the event type that is specified in your contract to track actions.
The Amount is 100 of your selected currency.
The PartnerAccountID is the Account ID of the partner's account (i.e., your own account ID).
The PaymentDate is the date this payment will be transferred.
The Comments column includes a brief comment about the transfer.
The InvoiceMonth refers to invoice this payment in the current month.
The EventDate is the date this payment should be reported.
The Currency uses the ISO 4217 code for USD, meaning US Dollars.
Column Name | String | Required | Enter the program you would like to reference for this payment. |
CampaignId | String | Required | Enter the brand's ID—reach out to the brand you're sending funds back to for this ID. |
TrackerId | String | Not Required | Enter the Action Tracker ID (AKA Event Type ID)—reach out to the brand you're sending funds back to for this ID. |
Amount | String | Required | Enter the currency amount you want to send the brand. |
PartnerAccountId | String | Required | Enter the Account ID of the brand to which you want to send funds. |
PaymentDate | String | Not Required | Enter the intended date on which the transfer will be debited to your account and credited to the recipient's account. Format: yyyy-mm-dd (e.g. 2020-01-01) |
Comments | String | Not Required | Enter a comment for this transfer, which is shown to the brand. The maximum length is 255 characters. |
InvoiceMonth | String | Not Required | Select the month in which the transfer should be invoiced:
If you select |
EventDate | String | Not Required | Enter the date on which the transfer should be reported on. Format yyyy-mm-dd (e.g., 2020-01-01). |
Currency | String | Not Required | Enter a currency for this transfer. The currency must be a three-character ISO 4217 code (e.g. USD, GBP, ZAR) |