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Manage 2FA for Brand Accounts

Account Administrators can require all account members to use two-factor authentication (2FA) when they sign into the brand account from an unrecognized device.

What to expect

  • When an account member signs in, they’ll use their mobile device to receive a verification code via a Time-based One-time Password [TOTP] authentication app, SMS text, or email.

  • Account members can save trusted devices — when selected, they won’t need to use 2FA again when signing in from that device.

  • Account members can manage their saved devices on the user profile screen.

Turn on 2FA sign in

This will enable mandatory two-factor authentication for all account users that sign in to your brand account.

  1. From the left navigation menu, select [Menu] → Settings.

  2. In the left column of the Settings page, select Account User Authentication.

  3. On the Account User Authentication screen, select User Login.

  4. Select [Toggle on] Require users of this account to verify their identity upon login.

  5. Select Save.

Turn on 2FA for PFTs

This will enable a mandatory 2FA check for account users attempting a partner funds transfer above the transfer minimum amount — once authenticated, the PFT will go through.

  1. On the Account User Authentication screen, select [Toggle on] Require users of this account to verify their identity when initiating a partner funds transfer.

  2. Under Transfer minimum, input a value as the minimum amount to require 2FA.

  3. Select Save.

Manage saved 2FA devices

  1. From the left navigation bar, select [User Profile] → Edit Profile.

  2. Go to the Security section — next to Devices and Activity is a list of saved devices for the account.

  3. Select Remove this device if you no longer access on that device.

Have questions about 2FA? Check our 2FA frequently asked questions.

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