Account Administrators can require all account members to use two-factor authentication (2FA) when they sign into the impact.com brand account from an unrecognized device.
When an account member signs in, they’ll use their mobile device to receive a verification code via a Time-based One-time Password [TOTP] authentication app, SMS text, or email.
Account members can save trusted devices — when selected, they won’t need to use 2FA again when signing in from that device.
Account members can manage their saved devices on the impact.com user profile screen.
This will enable mandatory two-factor authentication for all account users that sign in to your brand account.
From the left navigation menu, select [Menu] → Settings.
In the left column of the Settings page, select Account User Authentication.
On the Account User Authentication screen, select User Login.
Select [Toggle on] Require users of this account to verify their identity upon login.
This will enable a mandatory 2FA check for account users attempting a partner funds transfer above the transfer minimum amount — once authenticated, the PFT will go through.
On the Account User Authentication screen, select [Toggle on] Require users of this account to verify their identity when initiating a partner funds transfer.
Under Transfer minimum, input a value as the minimum amount to require 2FA.
From the left navigation bar, select [User Profile] → Edit Profile.
Go to the Security section — next to Devices and Activity is a list of saved devices for the account.
Select Remove this device if you no longer access impact.com on that device.
Have questions about 2FA? Check our 2FA frequently asked questions.