Overdue payments are payments that are due to you as a partner and can be viewed in the overdue action earnings report. In this article, we will explain what might cause payouts to become overdue. Learn more about overdue payouts.
You may have overdue payments for the following reasons:
Your account failed to meet Qualify-to-Pay status (US accounts only)
Your provided bank account information is incorrect
Your partnered brands have under-funded their account
Only US-based accounts have to be QTP compliant in order to get paid through impact.com
Qualified To Pay (QTP) is a set of rules that determine if you can be paid or not. If the rules are not met impact.com sends you a notification via email indicating the issue that will need to be addressed in order for you to get paid.
If your account is missing the W-9 form (Request for Taxpayer Identification Number and Certification form) or if your account’s payment information isn’t consistent with your submitted W-9 form, your account will not be QTP compliant, and you will not be eligible for payouts.
As a partner, your identity must be verified before you can receive payouts. Verification includes having a valid tax ID number or enterprise ID number, as well as a valid bank account to receive payments. If bad information is initially provided, it can prevent your account from being QTP compliant.
If your bank account information is not consistent with your W-9 form, you can either resubmit your W-9 form with details that match your bank account details or you can update your bank account details to match your submitted W-9 form.
Once you’ve corrected the violation you received via email, the QTP flag will automatically be removed from your account, and you will be eligible for payment during the next payment cycle should you have funds available to be withdrawn.
Below is a list of the various violations and notifications you could receive if your account is not QTP compliant.
Violation | Clear Logic | Email Notification Sent |
|---|---|---|
| Update banking information on Bank Account screen | Invalid characters listed under Bank Account settings |
| Update banking information on Bank Account screen | Invalid SWIFT Code |
| Update banking information on Bank Account screen | Invalid Sort Code |
| Update banking information on Bank Account screen | Invalid BIK (Russian Routing Code) |
| Update banking information on Bank Account screen | The Routing Number provided in your bank account is invalid |
| Update banking information on Bank Account screen | PayPal payment not claimed |
| Update banking information on Bank Account screen | PayPal account balance exceeds maximum amount |
| Update banking information on Bank Account screen | PayPal has blocked payment |
| Update banking information on Bank Account screen | A recent payment attempt for your earnings was unsuccessful |
| Submission of W-9 needed | An electronic tax document is required |
| Submission of W-9 needed | You need to submit an electronic tax document |
| Update banking information on Bank Account screen | The PayPal credentials provided do not appear to be valid |
| Update banking information on Bank Account screen | Invalid IFSC Code |
| Update banking information on Bank Account screen | Invalid IBAN (International Bank Account Number) |
| Update banking information on Bank Account screen | Your bank account information needs to be completed |
| Update banking information on Bank Account screen | Invalid Czech Bank Code |
| Update banking information on Bank Account screen | Invalid Bank Clearing Code |
| Update banking information on Bank Account screen | Invalid ABA Routing Number |
| Update banking information on Bank Account screen | Incomplete Bank Branch Code |
| Update banking information on Bank Account screen | Invalid BSB Code (Australian Bank Branch Code) |
| Update information on Company Information screen | The billing address provided is invalid |
| Update banking information on Bank Account screen or Resubmission of Electronic Tax Document | Your bank account information does not agree with the W9 you submitted |
| Update banking information on Bank Account screen | Invalid SWIFT and Routing Code combination |
| Update banking information on Bank Account screen | Invalid ABA Routing Number |
Ensure that your bank account details are correct when completing your bank account settings. Learn more about how to correctly set up your bank account settings.
In some cases, brands fail to fund their impact.com accounts in time to make payouts to their partners based on their contracted payout scheduling. If your bank account information is correct and W-9 form is submitted, you can contact the brand to inquire about the outstanding payouts.
