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Partner Invoices Explained

A partner invoice is a billing statement that summarizes what you owe a partner each month. You must settle all partner invoices in a timely manner to keep your account in good standing. generates your invoices on the 1st of each month unless you choose to configure custom payout scheduling in your template terms. For guidance on how to choose the best funding strategy for your program, see our Guide to Funding Strategies for Brands.


Although invoices are generated once a month, creates multiple invoices if the transactions involved have different payment due dates. For this reason, you may see more than one invoice for a single partner in a given month.

Invoice document types

The Partner Invoices screen offers two document types, downloadable in PDF format:

  • A Statement of Invoices (SOI) document summarizes all of the invoices generated for your partner. Learn more.

  • A Partner Invoice document contains an individual invoice for your partner. Learn more.

View a summary of your invoices

  1. From the left navigation bar, select [Menu] → Finance.

  2. From the left navigation menu, select Documents → Partner Invoices.

    • The Partner Invoice Summary screen shows a table with invoice information by month. See the Table reference below for more information about the columns.

Table reference

Table Column



Indicates which month and year the SOI represents.


Lists how many partner invoices were generated for the month. Select the number to view the list of individual partner invoices.

Generated on

Indicates the date on which the SOI document was created.

Total Due

Shows the aggregated amount of funds owed to partners.


Shows the current status of the SOI. The status can be:

  • Paid

  • Not Yet Due

  • Past Due

Download an invoice

  1. From the left navigation bar, select [Menu] → Finance.

  2. From the left navigation menu, select Documents → Partner Invoices.

  3. On the Partner Invoice Summary screen, under the Invoices column, select the Number.

  4. On the Partner Invoices screen, hover over the invoice you want to download and select Download Invoice.

Understand invoice due dates

When checking an invoice for its due date, one of 3 options can appear in the date field:

Invoice Due Date Option


(The actual due date)

This is the date by which the invoice must be settled if your contract terms with your partner align with your funding strategy.


Refer to the action details to see when you must pay your partner for driving the actions aggregated on this invoice.

"Due upon receipt"

This means that the invoice is considered due when it is generated and first appears in your account.


Depending on your funding strategy, you will most likely need to fund your account before an invoice is even generated, as you may only have a short time to settle your partner invoices before they become overdue. Use the Upcoming Partner Payments report to view what will likely be included in your invoices ahead of time.

Understand invoice VAT codes

If you are subject to Value Added Tax (VAT), at least one of the following VAT codes appear are likely to appear on your partner invoices. If you are a brand based in Europe, learn more about when VAT is charged.

VAT Code



The transaction was zero-rated. No VAT payment is due.


The transaction has a standard rate. The standard VAT levy is applied to the transaction.


You provided goods or services in the European Union (EU). VAT's reverse charge mechanism will shift the obligation of paying the tax onto you.

Great Britain (GB) is no longer a EU member State. See Understand the T4 VAT code with regards to Great Britain (GB) below.

Northern Ireland (NI) continues to be treated as an EU Member State with regard to VAT on goods. NI is not treated as a Member State with regard to VAT on services.


VAT does not apply to the transaction, and does not need to appear on your VAT return.

Understand the T4 VAT code with regards to Great Britain (GB)

Great Britain (GB) is no longer a EU member State. This means that the rules of trade with a third country apply to trade with GB. This has implications from a Value-Added Tax (VAT) perspective.

If you supply services to, or receive services from the UK (including Northern Ireland), different place of supply rules for Value-Added Tax (VAT) on services apply.

The place of supply rule to be applied depends on whether the customer is a business or a consumer.

Business to business services (B2B)

For B2B, the place of supply is the place where the business receiving the services is established. If you receive services from a company based in the UK after the transition period, in general, Irish VAT will be due on the services. 

If you provide services to a company based in the UK, in general, UK VAT will be due on the services.

Business to business services (B2C)

For supplies of B2C services, in general, the place of supply is the place where the supplier is established.

However, many services supplied from Ireland to non-business customers outside the European Union (EU) will not be subject to Irish VAT.

Subject to the Use and Enjoyment provisions, VAT is not due on the following services supplied to non-business customers established outside the EU:

  • Transfers and assignments of copyrights, patents, licences, trademarks and similar rights.

  • Advertising services.

  • The services of consultants, engineers, consultancy firms, lawyers, accountants and other similar services, as well as data processing and the provision of information.

  • Obligations to refrain from pursuing or exercising, in whole or in part, a business activity or a right.

  • Banking, financial and insurance transactions including reinsurance, except for the hire of safes.

  • The supply of staff.

  • The hiring out of movable tangible property, with the exception of all means of transport.

  • The provision of access to, and of transport or transmission through, natural gas and electricity distribution systems. This includes the provision of other services directly linked thereto.

  • Telecommunications services.

  • Radio and television broadcasting services.

  • Electronically supplied services.

Services not included in the list above, supplied to a non-business customer outside the EU, are subject to Irish VAT at the appropriate rate.

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