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Set Up & Test Product Data Change Postback Notifications as a Partner


Refer to the Product Data Change Postback Notifications FAQs for more information.

Set up product data change postbacks

  1. From the left navigation bar, select [Menu] Settings.

  2. Under Technical, select Event Notifications.

  3. Next to Product Data Change Events, select [Edit].

  4. Enter your server's URL. This is the URL to which will send postbacks.

  5. Select your preferred HTTP method.

    • If you select POST, you will then enter the body of the request. Below is an example of how you might want to map each data point for a JSON format. The keys in each key-value pair should be sourced from your own system’s setup, and the values will be your chosen coinciding data point that provides and should be entered in brackets { }.

    • View some of's available body parameters.

    • Don't see a value you need? Reach out to your Publisher Account Manager (or contact support).

  6. Select the Body Format that matches your setup in Step 5a.

  7. Select Action Life Cycle Events. These settings are optional.

    • Enter a Minimum Delay between when a non-standard event happens and when the postback is generated and sent to your system.

    • Enter a rate limit for the Maximum Requests can make to your system per second.

    • Enter what you want the Success Response to a postback to be.

    • Enter what you want the Error Response to a postback to be.

  8. Select Save.

Now that you have product data change postbacks set up, your system should begin receiving postbacks whenever a change is made to a product catalog you have access to. To learn how to test your new postback setup, view the Test a product data change postback section below.

Test a product data change postback

Once you set up product data change postbacks, you should test your setup.

  1. Reach out to a partnered brand and request that they make a change to an item within a product catalog you have access to. In your request, ask them to wait 15 minutes before reversing the change.

  2. Once they make the initial change, you should receive a postback to your system that the change occurred within 15 minutes.

  3. When the brand reverses its initial change from Step 1, you should receive another postback of that event as well.


If you cannot find any issues with your postback setup but are still not receiving them, contact support. We can check if postbacks are being generated, what the response code for them is, as well as the body for each postback. This information might help you successfully debug your setup.

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