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Channels Report

The Optimize Channels report will tell you more about the various channels you are tracking. These channels can provide insight on the path partner-driven traffic taken between their interaction with the partner and the action you are tracking. Data gathered by this report will also help fill in your Channel Dashboard, which has information like Performance by Month or Sub-Channel, all aggregated by channel type.

Note

This report is part of the Optimize add-on, and requires you pass the CustomerStatus and CustomerId parameters in your tracking. Contact support to discuss adding this to your account.

Access the channels report

This feature is only accessible to specific impact.com editions or add-ons. Contact us to upgrade your account and get access!
  1. From the left navigation bar, select [Optimize].

  2. In the left navigation bar, select Settings → Channels.

  3. To search for a specific channel, enter that channel's name under Channels.

    • Selecting [Search] will not perform a regex search, so you do not have to worry about capitalization or using the channel's exact name.

  4. View the report.

    • Refer to the Table reference for more information about the report itself.

  5. From here, you have choices on what you can do.

    • Under Media, view the number of media sources associated with a particular channel. Select the number to view the Optimize Networks report.

    • Under Report, select [Reports] to view the Channel Dashboard for a specific channel. This is where you can view more data about the channel, like its Performance by Month.

Note

If you want to enable new channels, disable old ones, or edit current ones, contact support.

Table reference

Table Column

Description

Name

The name of the channel for a specific row.

Media

The number of media sources associated with a channel.

Select the number to view the Optimize Networks report.

Credit Group

View the Credit Group associated with a specific channel.

Report

Select [Reports] to view the Channel Dashboard for a specific channel.

Actions

Edit or enable a specific channel's tracking. Contact support if you want to do so.

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