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Manage Tracking Link Visibility

By default, your active partners can view tracking links and use the Create a Link widget on their dashboard to create new tracking links that forward visitors to your landing page (or deep link to a specific page, if enabled).

Tracking link visibility settings

Both of the steps below should be configured to the same setting—if one option is disabled and the other is enabled, partners will not be able to create or use tracking links.

1. Configure Create a Link widget for partners
  1. From the left navigation bar, select [Menu] [Menu] → Settings.

  2. In the left column, under Branding, select Partner Console Branding.

  3. In the Media Partners Defaults section, locate Dashboard Tracking Link Generator.

  4. Select [Toggle on] [Toggle on] Allow partners to generate tracking link from their dashboard to enable or disable this setting.

  5. Select Save.

    Screenshot_2023-09-22_at_4_22_20_PM.png
2. Configure tracking link visibility for your program
  1. From the left navigation bar, select [Menu] [Menu] → Settings.

  2. Under the right column, under General, select Ad Settings.

  3. In the Ad Types section, locate Online Tracking Link and select or deselect the [Checked box] [Checkbox] to enable or disable this setting.

  4. Select Save.

    2.png

Deep linking settings

Warning: If Deep Linking is already toggled on, we highly recommend that you do not disable this setting. Disabling deep linking can affect your program and change your Marketplace Listing for partners.

1. Configure deep linking for your program
  1. From the left navigation bar, select [Menu] [Menu] → Settings.

  2. Under the right column, under Tracking, select Gateway.

  3. In the Deep Linking field, select [Edit] [Edit].

  4. [Toggle on] [Toggle] Allow Partners to deep link to specific pages on my site to enable or disable this setting.

  5. Select Save.

    Screenshot_2024-11-27_at_9_53_35_AM.png
2. Configure specific deep linking to specific pages
  1. In the left navigation menu, select [Engage] [Engage]Content → Ads.

  2. Locate Online Tracking Link from the list of ads and select Update.

  3. In the Deep Linking field, select [Edit] [Edit].

  4. [Toggle on] [Toggle] Support Partners linking to specific pages to enable or disable this setting.

  5. Select Save.

    Screenshot_2024-11-27_at_9_56_07_AM.png

Note: If you want to configure deep linking for specific ads, refer to the Deep link an Ad article.

Common configurations

No tracking links

Partners cannot generate tracking links for your program at all:

Link to landing page only

Partners can generate tracking links to only your default landing page:

Link to all pages

Partners can generate tracking links to your default landing page and other pages on your website (e.g., your product listing):

Troubleshooting

Malformed links

A partner may see the following error message when opening an invalid tracking link:

Error: The link you clicked on is malformed. Contact the editor of the originating page.

  1. From your left navigation bar, select delete [Menu] → Settings.

  2. In the right column, under Tracking, select Gateway.

  3. Ensure that Deep Linking is enabled.

    • Select [Edit] [Edit] and [Toggle on] [Toggle] Support Partners linking to specific pages to enable deep linking.

  4. Ensure that you have specified the base domains to which partners may deep link.

    • Select [Add] [Add Another] to add multiple domains.

    • Use a wildcard character as needed. E.g., yoursite.* / *.yoursite

  1. From your left navigation bar, select [Menu] [Menu] → Settings.

  2. In the right column, under Technical, select Blocking & Redirect.

  3. Ensure that there are no block routing rules set up that are causing the error.

Expired links

A partner may see the following error message when opening an expired tracking link:

Error: The link you clicked on has expired. We apologize for any inconvenience.

This message occurs when the link has expired for the partner—meaning that the partner is on the program's denylist. If you wish to remove the partner from the denylist, contact support.

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