> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/brand/what-would-you-like-to-learn-about/platform-features/find-partners-and-creators/social-listening/view-social-listening-results-and-dashboard.md).

# View Social Listening Results & Dashboard

Once you've [created a social listener](/brand/what-would-you-like-to-learn-about/platform-features/find-partners-and-creators/social-listening/create-a-social-listener.md), results will begin to populate on the *Social Listening* screen.

## View your social listening results

1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FLGBlwxuVWsrxNsjYUMjf%2Fdiscover-v2%20\(1\).svg?alt=media\&token=8a0e56eb-ff89-4046-8e72-ad2b503f8bf9) **\[Discover]** → [**Social Listening**](https://app.impact.com/secure/advertiser/discover/protect/fr/social-listening.ihtml?u=%2Fsecure%2Fcompliance%2Fdata%2Fsocial-listening-flow.ihtml).
2. Hover your cursor over the listener you want to explore, and select **View Results**.
3. On the *Social Listening* screen, you can filter the results.
   * Refer to the *Filter reference* below for more information about the filters.
4. Hover your cursor over a result you are interested in to perform one of the following actions:
   * In ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-12f7eaf63a57fcdca99505d28faa7518ee8f2e24%2F9edba0c2b540227e929a0d03bb91fcdff3738d652b0b14d839e37b5f47572b3d.svg?alt=media) **\[Grid View]**:
     * Select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-4e2eb56f7a0317e4afab899bcc5728b41c936979%2F156d94b4eae47d787101ad70424e4db735832f2f96a09cbe3ccfa3e08e408b05.svg?alt=media) **\[Check]** to add a creator to your prospects or ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-ad5ef0bc290692327500c12af5fa2ae9a7e2ddac%2F80b9e46b79bb2741bb4ce9b605558e7578baec2ee99c582319202cfc44b3287e.svg?alt=media) **\[Not interested]** to indicate that you're not interested in that creator's content.
     * Select the post tile to view details about the post, such as the business model, specific content that matches your listener, post analytics, and more.
     * Below the post tile, hover over the post caption and select **View Profile** to view the [creators profile](/brand/what-would-you-like-to-learn-about/performance-program/recruiting-partners/prospective-partners/view-prospective-partners.md) or select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FPORUgP0qyEEctyFkbw08%2Factions.svg?alt=media\&token=2d406300-0455-4291-8028-aed6300b6e3c)**\[More] → View Post** to view the creator's post on the social platform.
   * In ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-dc7b9eb1d95d0122ad8040e39fe801b3f1bc0f15%2F470ce596a54cf93f89204c3bb2fdf117e6c55ecbac3ad07007433228d92bac6c.svg?alt=media) **\[List View]**:
     * Select **Add to Prospects** to add a creator to your prospects or **Not Interested** to indicate that you're not interested in that creator's content.
     * Select **View Profile** to view the creator's social properties and personal details or send them a proposal. To learn more about a creator's profile, visit [View Prospective Partners](/brand/what-would-you-like-to-learn-about/performance-program/recruiting-partners/prospective-partners/view-prospective-partners.md).
     * Refer to the *Column reference* below for more information about the data table.

<details>

<summary>Filter reference</summary>

| Filter        | Description                                                                                                                                                                                                                                                    |
| ------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Search bar    | Search for social listening content by the creator's handle or ID.                                                                                                                                                                                             |
| Date range    | Select the date range to filter for social listening results.                                                                                                                                                                                                  |
| Sponsored     | Filter for posts that are sponsored or not sponsored.                                                                                                                                                                                                          |
| Relationship  | Filter for creators with whom you already have contracts or creators who don't have a contract with you.                                                                                                                                                       |
| Partner Group | Filter for creators by [partner group](/brand/what-would-you-like-to-learn-about/platform-features/reach-out-to-partners/partner-groups/create-and-manage-partner-groups.md) (e.g., Acme Creators). These are partners you have organized into labeled groups. |
| Sentiment     | <p>Filter by creator's sentiment:</p><ul><li>Positive</li><li>Neutral</li><li>Negative</li></ul>                                                                                                                                                               |
| Content Match | Filter for content matched by one of your social listeners, such as a matched hashtag or keyword.                                                                                                                                                              |
| Channels      | Filter by social platforms listed in your social listener.                                                                                                                                                                                                     |

</details>

<details>

<summary>Column reference</summary>

| Column        | Description                                                  |
| ------------- | ------------------------------------------------------------ |
| Post          | The post image and caption.                                  |
| Creator       | The creator's profile image and handle.                      |
| Channel       | The social platform and content type.                        |
| Content Match | The keyword, hashtag, or mention that matched your listener. |
| Sentiment     | The post's positive, neutral, or negative sentiment.         |
| Likes         | The number of likes on the post.                             |
| Comments      | The number of comments on the post.                          |
| Shares        | The number of times the post was shared.                     |
| Reach         | The estimated number of accounts that viewed the post.       |
| Date Found    | The date social listening found the post.                    |

</details>

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FXIhGfLLDVfU0gXgqiicv%2FScreenshot%202026-05-12%20at%2018.36.21.png?alt=media&amp;token=e12adb89-f40f-4755-b80f-aeae1e970280" alt="" width="563"><figcaption></figcaption></figure></div>

## View your social listening dashboard

Easily access visual insights into creator sentiment with your social listening tools. See [Sentiment Analysis for Creator Explained](/brand/what-would-you-like-to-learn-about/platform-features/find-partners-and-creators/social-listening/sentiment-analysis-for-creator-explained.md) to learn more.

{% hint style="warning" %}
**Important:** While you don't need Creator Premium to create social listeners and view their results, you must have Premium to view the social listening *dashboard*. [Contact us](https://app.impact.com/support/portal.ihtml?createTicket=true&) to get started, or see [Compare Included & Premium Features](/other/included-creator-and-advocate-features/compare-included-and-premium-features.md) to learn more.
{% endhint %}

1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FLGBlwxuVWsrxNsjYUMjf%2Fdiscover-v2%20\(1\).svg?alt=media\&token=8a0e56eb-ff89-4046-8e72-ad2b503f8bf9) **\[Discover]** → [**Social Listening**](https://app.impact.com/secure/advertiser/discover/protect/fr/social-listening.ihtml?u=%2Fsecure%2Fcompliance%2Fdata%2Fsocial-listening-flow.ihtml).
2. Hover your cursor over the listener you want to explore, and select **View Dashboard**.
3. Under your social listener's name, select the ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-c2cb550b55c51ea1eeff0acbd6f437a03b621a2c%2F60d033ae8a04c14498d5229c3c0160ac05feea7f605dbd770741793c900469f0.svg?alt=media) **\[Drop-down menu]** to choose the time period over which you'd like to see a summary of your sentiment.
4. Your selected keywords, hashtags, and mentions are shown on the right of the screen.
5. Your *Dashboard* is separated into 2 sections. See the *Overview reference* and *Sentiment reference* below.

<details>

<summary>Overview reference</summary>

| Reference             | Description                                                                                                                 |
| --------------------- | --------------------------------------------------------------------------------------------------------------------------- |
| AI Summary            | See a summary of your sentiment provided by AI.                                                                             |
| Total Posts           | The total number of posts that mention your selected keywords, hashtags, and mentions.                                      |
| Joined Creators       | The total number of creators in your program who have made posts.                                                           |
| Not Joined Creators   | The total number of creators outside your program who have made posts.                                                      |
| Share Of Voice        | The percentage breakdown of posts that mention each keyword, hashtag, and mention tracked within the listener.              |
| Channels              | The percentage breakdown of posts that appear across social media platforms. You can see where conversations are happening. |
| Creator Relationships | The percentage breakdown of posts coming from creators joined and not joined to your program.                               |

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2FGU2egY7DmE31QJw3ICkW%2FScreenshot%202026-05-13%20at%2012.04.09.png?alt=media&amp;token=e09dffa0-7301-4774-9933-405ebbdd0b9f" alt="" width="563"><figcaption></figcaption></figure></div>

</details>

<details>

<summary>Sentiment reference</summary>

| Reference                         | Description                                                                                                  |
| --------------------------------- | ------------------------------------------------------------------------------------------------------------ |
| Sentiment Over Time               | A visual trend line comparing positive, negative, and neutral sentiment across your selected period of time. |
| Overall Sentiment                 | A visual breakdown of the percentage of posts with positive, negative, and neutral sentiment.                |
| Sentiment by Channel              | A visual comparison of post sentiment (positive, negative, neutral) across social media platforms.           |
| Sentiment by Creator Relationship | A comparison of post sentiment based on whether creators are part of your program or not.                    |

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2F4LrIwqPj9nOi970N2D6U%2FScreenshot%202026-05-13%20at%2012.05.08.png?alt=media&amp;token=dd8fa7e4-34b0-4a24-ba8b-d84cb7a66a3a" alt="" width="563"><figcaption></figcaption></figure></div>

</details>


---

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