# View Social Listening Results & Dashboard

Once you've [created a social listener](https://help.impact.com/brand/what-would-you-like-to-learn-about/creator-program/working-with-creators/social-listening/create-a-social-listener), results will begin to populate on the *Social Listening* screen.

1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-256572041ef9ad75d3e67aab1e9567ec34b8b0e8%2Fd99a087cccc9a98794d66a4acf8e8cafc425b112ce63c86d965965b30e3b91b4.svg?alt=media) **\[Discover]** → [**Social Listening**](https://app.impact.com/secure/advertiser/discover/protect/fr/social-listening.ihtml?u=%2Fsecure%2Fcompliance%2Fdata%2Fsocial-listening-flow.ihtml).
2. Hover your cursor over the listener you want to explore, and select **View Results**.
3. On the *Social Listening* screen, you can filter the results.
   * Refer to the *Social listening filter reference* table for more information about the filters.

<details>

<summary>Social listening filter reference</summary>

| Filter        | Description                                                                                                                       |
| ------------- | --------------------------------------------------------------------------------------------------------------------------------- |
| Search bar    | Search for social listening content by the creator's handle or ID.                                                                |
| Date range    | <p>Select the date range to filter for social listening results.</p><p>You can only filter for results from the last 30 days.</p> |
| Sponsored     | Filter for posts that are sponsored or not sponsored.                                                                             |
| Relationship  | Filter for creators with whom you already have contracts or creators who don't have a contract with you.                          |
| Partner Group | Filter for creators by partner group (e.g., Acme Creators). These are partners you have organized into labeled groups.            |
| Sentiment     | <p>Filter by creator's sentiment.</p><p>• Positive</p><p>• Neutral</p><p>• Negative</p>                                           |
| Content Match | Filter for content matched by one of your social listeners, such as a matched hashtag or keyword.                                 |
| Channels      | Filter by social platforms listed in your social listener.                                                                        |

</details>

4. Hover your cursor over a result you are interested in to perform one of the following actions:
   * In ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-12f7eaf63a57fcdca99505d28faa7518ee8f2e24%2F9edba0c2b540227e929a0d03bb91fcdff3738d652b0b14d839e37b5f47572b3d.svg?alt=media) **\[Grid View]**:
     * Select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-4e2eb56f7a0317e4afab899bcc5728b41c936979%2F156d94b4eae47d787101ad70424e4db735832f2f96a09cbe3ccfa3e08e408b05.svg?alt=media) to add a creator to your prospects or ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-ad5ef0bc290692327500c12af5fa2ae9a7e2ddac%2F80b9e46b79bb2741bb4ce9b605558e7578baec2ee99c582319202cfc44b3287e.svg?alt=media) to indicate that you're not interested in that creator's content.
     * Select the post tile to view post details, such as the business model, specific content that matches your listener, post analytics, and more.
     * Below the post tile, select **View Profile** to view the creator's social properties and personal details or send them a proposal. To learn more about a creator's profile, visit [View Prospective Partners](https://help.impact.com/brand/what-would-you-like-to-learn-about/performance-program/recruiting-partners/prospective-partners/view-prospective-partners).
   * In ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-dc7b9eb1d95d0122ad8040e39fe801b3f1bc0f15%2F470ce596a54cf93f89204c3bb2fdf117e6c55ecbac3ad07007433228d92bac6c.svg?alt=media) **\[List View]**:

     * Select **Add to Prospects** to add a creator to your prospects or **Not Interested** to indicate that you're not interested in that creator's content.
     * Select **View Profile** to view the creator's social properties and personal details or send them a proposal. To learn more about a creator's profile, visit [View Prospective Partners](https://help.impact.com/brand/what-would-you-like-to-learn-about/performance-program/recruiting-partners/prospective-partners/view-prospective-partners).

     <div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-ab9a5c33a958419235e6587806e774989c97a221%2Fb70151dbaf2741a3c1db230f3491c341c07717ae8b75c52064d6529a7ae4737c.png?alt=media" alt=""><figcaption></figcaption></figure></div>

#### View your social listening dashboard

{% hint style="warning" %}
This feature is only available with specific impact.com editions or add-ons. [Contact us](https://app.impact.com/secure/advertiser/support/customer-support-portal-flow.ihtml) to upgrade your account and get access!
{% endhint %}

Easily access visual insights into creator sentiment with your social listening tools. See [Sentiment Analysis for Creator Explained](https://help.impact.com/brand/what-would-you-like-to-learn-about/creator-program/working-with-creators/social-listening/sentiment-analysis-for-creator-explained) to learn more.

1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-256572041ef9ad75d3e67aab1e9567ec34b8b0e8%2Fd99a087cccc9a98794d66a4acf8e8cafc425b112ce63c86d965965b30e3b91b4.svg?alt=media) **\[Discover]** → [**Social Listening**](https://app.impact.com/secure/advertiser/discover/protect/fr/social-listening.ihtml?u=%2Fsecure%2Fcompliance%2Fdata%2Fsocial-listening-flow.ihtml).
2. Hover your cursor over the listener you want to explore, and select **View Dashboard**.
3. Under your social listener's name, select the ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-c2cb550b55c51ea1eeff0acbd6f437a03b621a2c%2F60d033ae8a04c14498d5229c3c0160ac05feea7f605dbd770741793c900469f0.svg?alt=media) **\[Drop-down menu]** to choose the time period over which you'd like to see a summary of your sentiment. The default is the last 30 days.
4. Your selected keywords, hashtags, and mentions are shown on the right of the screen.
5. Your *Dashboard* is separated into 2 sections. See the *Overview reference* and *Sentiment reference* below.

<details>

<summary>Overview reference</summary>

| Reference             | Description                                                                                                         |
| --------------------- | ------------------------------------------------------------------------------------------------------------------- |
| AI-Powered Insights   | See a summary of your sentiment.                                                                                    |
| Total Posts           | The total number of posts that mention your selected keywords, hashtags, and mentions.                              |
| Joined Creators       | The total number of creators in your program who have made posts.                                                   |
| Not Joined Creators   | The total number of creators in your program who have made posts.                                                   |
| Share Of Voice        | The percentage breakdown of posts that mention each keyword, hashtag, and mention tracked within the listener.      |
| Channels              | The percentage breakdown of posts that appear across social media platforms. See where conversations are happening. |
| Creator Relationships | The percentage breakdown of posts coming from creators joined and not joined to your program.                       |

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-649b184f95eb45a154311b15e5fe2bc5bfeaf346%2F90bb33aace6d8709e6db7e2fed7ee73fb8f1ba5a73372e90f4f5dec2cc34ea98.png?alt=media" alt=""><figcaption></figcaption></figure></div>

</details>

<details>

<summary>Sentiment reference</summary>

| Reference                         | Description                                                                                                                               |
| --------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------- |
| Sentiment Over Time               | A visual trend line comparing positive, negative, and neutral sentiment across your selected period of time.                              |
| Overall Sentiment                 | A visual breakdown of the percentage of posts with positive, negative, and neutral sentiment.                                             |
| Sentiment by Channel              | A visual comparison of post sentiment (positive, negative, neutral) across social media platforms (Instagram, Facebook, TikTok, Youtube). |
| Sentiment by Creator Relationship | A comparison of post sentiment based on whether creators are part of your program or not.                                                 |

<div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-225cc64d3c0f064d7e1d2a10729216ec4f7b8dfd%2F826a937eec79fd1f53d1028978f853cf03ab295ecff157085444ffaca59ee714.png?alt=media" alt=""><figcaption></figcaption></figure></div>

</details>
