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Configure a Creator Campaign

  1. From the left navigation bar, select Campaign Manager → Creator.

  2. In the upper-right corner of the screen, select Create Campaign.

  3. On the Create Campaign screen, complete each section of the checklist.

    • Select Next to access the next steps of the checklist.

    Campaign Overview

    Field name

    Description

    Name

    Name your campaign using 100 characters or less.

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    Description

    Describe your campaign. This description will be visible to creators, be sure to include engaging copy.

    Cover Image

    Upload a suitable cover image in .JPG, JPEG, or .PNG format for your campaign.

    Goal

    Select angle-down-solid.svg [Drop-down menu] to choose your campaign goal, e.g., Product Launch.

    Budget

    Set the total amount you want to spend on your campaign. If this campaign compensates with product gifting only, set your budget to zero.

    The set budget is not a commitment or limit. You can spend less than or exceed your budget.

    Desired creator hire count

    Specify the total number of influencers you want to hire for your campaign.

    The set influencer count is not a commitment or limit. You can use the count as a guideline to meet hiring goals.

    Categories

    Select angle-down-solid.svg [Drop-down menu] to choose your campaign categories, e.g., Travel.

    You can find campaigns by searching and filtering by category. A campaign may have multiple categories.

    Campaign Community Manager

    Assign your campaign to an account user responsible for this campaign.

    Other account users can still interact with a campaign.

    Eligibility and Compensation

    Field name & description

    Who is eligible for this campaign?

    Specify which creators you want to work with:

    • My joined creators: Work with any of your joined creators.

    • Creators who match specific demographic or audience criteria: Toggle between Personal or Audience filter options to make the campaign available to creators who match the demographic or audience criteria that you set.

      Personal filter reference

      Filter

      Description

      Location

      Specify where the creator should be based geographically.

      Gender

      Specify the creator's gender.

      Age

      Specify the creator's age group.

      Ethnicity

      Specify the creator's ethnicity.

      Household Income

      Specify creator's household income range.

      Relationship Status

      Specify the creator's marital or relationship status.

      Parental Status

      Specify the creator's parental status.

      Education

      Specify the creator's level of education.

      Audience filter reference

      Select a social platform to set your audience-level filters. Filter options vary based on the selected social platform.

      Filter

      Description

      Followers

      Specify the amount of followers the creator has for each social channel.

      Average Reach

      Specify the amount of unique users who see the creator's content for each social channel.

      Average Engagement %

      Specify the creator's engagement rate for each social channel.

      Audience Age

      Specify what percentage of the creator's audience falls under your target age group.

      Audience Gender

      Specify what percentage of the creator's audience falls under your target gender group.

      Audience Location

      Specify what percentage of the creator's audience falls under your target country.

      Note: The number of creator matches found for your selected filters is capped at 10k on the UI display, but the actual number may be much higher.

    • Joined creators from my groups: Make the campaign available to creators from your created groups.

    • All marketplace creators and my joined creators: Make the campaign available to all creators in the marketplace and those who are joined to your program.

    Who we're looking for

    Describe the type of creator with whom you want to work.

    Application requirements

    Optionally, select check-square-solid__2_.svg [Checkbox] to require creators to motivate why they want to work on this campaign when applying.

    Compensation

    You can reward partners a fixed amount, based on their performance, or with gifts. These compensation methods can also be combined.

    Method

    Description

    Flat fee

    Reward creators with a fixed payment amount for completing campaign tasks.

    • Creator bids: Allow the creator to suggest a flat fee rate. You can review applications and accept or reject bids at your discretion.

    • I define: Set the flat fee. Optionally, allow creators to negotiate the rate.

    Performance-based

    The performance-based payment option rewards partners for driving traffic that results in conversions (online sales).

    • Pay joined creators' existing payout rates: Use this option to leverage your existing public template terms and contracts.

    • Pay a specific payout rate for this campaign: Use this option to create a custom performance-based payout for this campaign without needing to change existing terms or contracts. Use a percentage/fixed payout of <amount> per order/per item.

    Product gifting

    Select this option to offer products that you specify as gifts to creators for completing campaign tasks.

    1. Enter the number of free products offered for the campaign.

    2. Enter details like which products are available to be redeemed for completing tasks. Include any redemption restrictions and promo codes to redeem.

    Content Rights

    Field name

    Description

    Usage Rights

    Optionally, toggle-on-solid.svg [Toggle on] to request specific usage rights for all content generated for this campaign.

    Learn more about the usage right options.

    Start Date

    Specify the trigger that signifies the start of usage rights for the campaign content:

    • When content is published/goes live

    • When the final assets are delivered

    Duration

    Specify the period of time you will have usage rights on the content for this campaign.

    • Optionally, Allow creators to negotiate start date and duration of the content usage rights.

    • Optionally, Allow creators to negotiate usage rights, that is, the type of usage rights.

    Exclusivity

    Optionally, toggle-on-solid.svg [Toggle on] to restrict creators from working with any competitors for a specific timeframe.

    • Optionally, Allow creators to negotiate this exclusivity clause.

    Brand Access

    Optionally, toggle-on-solid.svg [Toggle on] and specify dates for which you want access to your hired creators' content.

    • Optionally, Allow creators to negotiate this brand access clause.

    Spark Ads Authorization

    Optionally, toggle-on-solid.svg [Toggle on] and specify dates for which you want access to your hired creators' TikTok content.

    • Optionally, Allow creators to negotiate this clause.

    Learn more about TikTok Spark Ads external-link-alt-solid.svg or see impact.com's article on on how to Boost Creator Content with TikTok Spark Ads.

    Brief

    Field name & description

    Task Timeline

    Optionally, toggle-on-solid.svg [Toggle on] to set a timeframe for task completion. Select either Absolute Dates by which the creator must submit content, or Relative Dates that require the creator to submit tasks within a set time after hire or task creation.

    • Hire means the date the creator is hired to the campaign. If you select this option and then add tasks to the campaign post-hire, then impact.com will use the creator's original hire date to calculate the new task's due date.

      Example: You select a relative due date of 1 month after hire. You hire a creator on October 1, so the due date for their initial tasks is calculated as November 1. If you assign more tasks to this creator on October 15, the new tasks will also be due on November 1 because you picked the date of hire as the date from which impact.com calculates relative due dates.

    • Task creation means the date a new task is added to the campaign, regardless of when you hired the creator. If you select this option and then add tasks to the campaign post-hire, then impact.com will use the new task's creation date to determine when it is due.

      Example: You select a relative due date of 1 month after task creation. You hire a creator on October 1. The due date for their initial tasks is calculated as November 1 because the hire date is currently the same as the task creation date. If you assign more tasks to this creator on October 15, the new tasks will be due on November 15 because you picked the date of task creation as the date from which impact.com calculates relative due dates.

    For either option, you can then select dates or time periods for each of the following:

    • Draft deadline

    • Post window

    • Metrics deadline (Specify the date when the final deliverable’s metrics are due. This only applies to rare scenarios where the creators' social accounts aren't connected to impact.com)

    Note: If you disable the task timeline, creators can keep participating in your campaign and submit content until you end it.

    Tasks

    Select a task and define the task specifications for creators to complete by the deadline in order to be paid.

    Add a task
    1. Select angle-down-solid.svg [Drop-down menu] to specify a platform.

    2. Complete the information associated with each task. E.g., content type, and detailed instructions.

      Note: If you select Dedicated Video as a YouTube-related task type, you'll also need to provide the video length. Video lengths can be inputted in numeric minute increments. For example, if your video is 1 hour long, input 60 (for 60 minutes).

    3. Select the checkboxes to define the task further:

      • Require draft approval: Select this option if you want to review a creator's post before they post it.

      • Require link in bio: Creators are required to add a link in the profile section of their social media page. Link instructions are required when this option is selected.

      • Recurring task: This option applies when creators post on a daily, weekly, or monthly cadence without specific due dates. You can specify the number of repeats and the duration for your selected cadence. E.g., Weekly tasks that repeat every 5 weeks. The Cadence duration is required when this option is selected.

    4. Select plus-circle-solid__1_.svg [Add Task] to add more tasks to the brief.

    5. Optionally, Allow creators to negotiate their tasks.

    Task types and examples

    Instagram

    Publish a 3-frame story on Instagram that requires draft approval, and include a link in your bio to our product for 24 hours.

    Facebook

    Publish a Facebook reel that requires draft approval post and tag {Company name} in the post.

    Pinterest

    Upload an idea pin using one of the provided images and add a link to the description.

    YouTube

    Include a 10-second insert in your video mentioning {product name} and add a link in the description.

    Twitch

    Include a 5-second insert in your broadcast to mention {product name} and include a link in the description.

    TikTok

    Include a 5-second outro in your video to mention {product name} and include a handle and hashtag in your description.

    Snapchat

    Create a snap and add it to your story.

    Create offline content

    Create a video using <product> for television commercial purposes.

    Publish in Podcast

    Include a 30-second excerpt in your podcast episode that mentions <product name>.

    Publish to Email List

    Include a link to our online store in your monthly email newsletter.

    Attend an Event

    Attend the yearly summer festival and promote some of our product samples.

    Sampling

    Publish a product unboxing video to any of your social media platforms.

    Custom Task

    Attend a movie premier and create an Instagram story with 10 frames.

    Content Guidelines

    Specify any special instructions or guidelines for the creator's content. E.g., No other logos should be visible.

    Handles to Use

    Optionally, specify any handles creators should tag in their content.

    Hashtags to Use

    Optionally, specify any hashtags creators should use in their content.

    Moodboard

    Optionally, upload up to 10 images of example content, or images that would act as inspiration for the creators.

    Only JPEG, JPG, and PNG file formats are supported. The maximum file size is 2.7MB.

    Additional documents

    Optionally, add up to 5 documents with additional information about the campaign. Select check-square-solid__2_.svg [Checkbox] Restrict visibility to hired creators only to restrict these files to hired creators. Leave this box unchecked if you want prospective creators to see the files.

    PDF, PPTX, PPT, DOC, DOCX, TXT, XLS, XLSX, HTML, HTM, ODT, ODS, PNG, JPG, and JPEG file formats are supported. The maximum file size is 2.7MB.

    Note: If you're unable to proceed to the next screen, then double-check that you've included link instructions for any tasks requiring a link in bio or a cadence duration for any tasks that are recurring.

    Tracking
    • Optionally, toggle-on-solid.svg [Toggle on] Click and conversion tracking if you are using performance-based compensation for this campaign. When creators generate their tracking links, you can specify the page(s) to which they will drive traffic or you can have them drive traffic to any page on your website that they choose.

      • Creators drive traffic to landing pages they choose

      • Creators drive traffic to specific landing pages I choose (This option enables you to add multiple specific landing pages.)

      • Creators drive traffic to my program's default landing page (This option allows you to use your regular program defaults for creator campaign-related links.)

    Review

    Review the campaign details specified in the previous sections to see if you're happy with the outcome.

  4. Once you're done reviewing the campaign, you can Publish or Save as draft.

    • Publish: The campaign is live and creators can apply immediately.

    • Save as draft: The campaign is not live; you can edit and publish the campaign at a later stage.

    Screenshot_2023-08-10_at_12_14_31.png

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