Unsubscribing from a brand's newsletter is a simple but manual process that must be done through your personal or workplace email account when logged in as a partner. Popular email providers where this applies include Gmail, Outlook (Hotmail), ProtonMail, Yahoo! Mail, and Mail.com, among others.
Warning: If you unsubscribe from emails while using your partner account, you will also stop receiving important test emails. Please do not unsubscribe from within the partner platform if you're logged in as a brand user. If you need help managing email preferences, contact support.
What to know before you unsubscribe:
If you don’t see an unsubscribe link in the email, you can mark the message as spam or set up a filter or rule in your email client to automatically delete or archive future emails from that sender.
It may take a few days for your unsubscription to be fully processed, so you might still receive some emails during that time.
Always be cautious of suspicious emails that claim to offer unsubscribe options. Only unsubscribe through trusted links to avoid phishing scams.
Access your preferred email provider and open your inbox.
In the search bar, enter the email address or domain of the brand whose newsletter you want to unsubscribe from (e.g., @acmecorp.com).
Open one of their emails.
Select Unsubscribe (usually found next to the sender’s name or at the bottom of the email).
If you'd like to receive the brand's newsletter again, contact support for assistance
Note: After selecting Unsubscribe, you should see a confirmation message (e.g., You have been successfully unsubscribed from this mailing list).
