> For the complete documentation index, see [llms.txt](https://help.impact.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.impact.com/partner/what-would-you-like-to-learn-about/account-management/account-settings/connect-media-properties/connect-and-manage-media-properties.md).

# Connect & Manage Promotional Channels

Learn how to connect and manage your website, social media profiles, mobile apps, podcasts, and other promotional channels to impact.com so that brands can see where you promote to your audience.

### Connect a promotional channel

Select the relevant help doc topic below for guidance on how to connect and verify a specific promotional channel.

| Help doc topic                                                                                                                                                                              | Description                                                                                                                                                                                                                                                               |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| [Websites](/partner/what-would-you-like-to-learn-about/account-management/account-settings/connect-media-properties/connect-and-verify-a-website.md)                                        | The business/personal website that you use to advertise to your audience. You can verify these after connecting them.                                                                                                                                                     |
| [Social media profiles & pages](/partner/what-would-you-like-to-learn-about/account-management/account-settings/connect-media-properties/connect-a-social-media-profile.md)                 | <p>The social media profiles, pages, or communities that you manage or advertise on.</p><p>WeChat, Weibo, and LinkedIn can only be verified manually by impact.com's internal teams. All other social media options shown should verify automatically once connected.</p> |
| [Mobile apps](/partner/what-would-you-like-to-learn-about/account-management/account-settings/connect-media-properties/connect-a-mobile-app.md)                                             | Any mobile apps on iOS or Android that you manage, own, or advertise in — like a mobile game. These cannot be verified.                                                                                                                                                   |
| [Email newsletters](/partner/what-would-you-like-to-learn-about/account-management/account-settings/connect-media-properties/connect-a-newsletter.md)                                       | Emails or newsletters that you send to your audience and advertise in. These cannot be verified.                                                                                                                                                                          |
| [Podcasts](/partner/what-would-you-like-to-learn-about/account-management/account-settings/connect-media-properties/connect-a-podcast.md)                                                   | Recorded podcasts that you own, manage, or advertise in. These cannot be verified.                                                                                                                                                                                        |
| [Offline and other promotional channels](/partner/what-would-you-like-to-learn-about/account-management/account-settings/connect-media-properties/connect-offline-and-other-media-types.md) | Any other properties you use to advertise that don't fit into the above categories. These cannot be verified.                                                                                                                                                             |

### Disconnect a promotional channel

If you add the wrong promotional channel, you can remove it and connect the correct one instead.

1. From the top navigation bar, select ![](/files/wwFzX9PI7PPDcIzEGwSW) **\[User profile] → Settings**.
2. Under the *Profile* section, select [**Media Properties**](http://app.impact.com/secure/mediapartner/fr/mediakit/promotional-channels.ihtml).
3. On the *Promotional Channels* screen, hover over the property you want to remove and select ![](/files/QmaL30TflEtQDgN6tzCe) **\[More] → Remove Channel**.

<div data-with-frame="true"><figure><img src="/files/CwciHES5nG4yrAJtNsEd" alt="" width="563"><figcaption></figcaption></figure></div>

### Set primary promotional channel

If you have multiple promotional channels connected to impact.com, you can assign 1 of them to your profile for brands to see.

1. From the top navigation bar, select ![](/files/wwFzX9PI7PPDcIzEGwSW) **\[User profile] → Settings**.
2. Under the *Profile* section, select [**Media Properties**](http://app.impact.com/secure/mediapartner/fr/mediakit/promotional-channels.ihtml).
3. On the *Promotional Channels* screen, hover over the promotional channel you want to set as primary and select ![](/files/QmaL30TflEtQDgN6tzCe) **\[More] → Make Primary**.
   * Your primary promotional channel will be marked with a ![](/files/12yqg3LD6SZTmWvZSrlX) **\[Primary]** icon.

<div data-with-frame="true"><figure><img src="/files/e1Vc2n8Fjlf1rA5TYBRh" alt="" width="563"><figcaption></figcaption></figure></div>

### Reconnect a promotional channel

If a promotional channel disconnects, you can reconnect it without restarting setup. Doing this keeps your data reliable and up to date.

1. From the top navigation bar, select ![](/files/wwFzX9PI7PPDcIzEGwSW) **\[User profile] → Settings**.
2. Under the *Profile* section, select [**Media Properties**](http://app.impact.com/secure/mediapartner/fr/mediakit/promotional-channels.ihtml).
   * If you have any disconnected properties, you'll see a notice at the top of your *Promotional Channels* screen.
   * You can also view a property's connection status in the *My Channels* section. See the *Promotional channel status reference* below for more details.
3. Select **Reconnect** and follow the prompts to authenticate your account.

<div data-with-frame="true"><figure><img src="/files/Awu5bIdzDhT41oGCwMPv" alt="" width="375"><figcaption></figcaption></figure></div>

<details>

<summary>Promotional channel status reference</summary>

| Status       | Meaning                                                                                                                                                                                                                                                                                            |
| ------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Connected    | You successfully linked linked the promotional channel and impact.com is actively syncing data.                                                                                                                                                                                                    |
| Disconnected | The connection has been lost and impact.com is no longer syncing data. Reconnect the property to restore it.                                                                                                                                                                                       |
| Pending      | You connected the promotional channel but it's not verified yet. This can happen when you [connect a website](/partner/what-would-you-like-to-learn-about/account-management/account-settings/connect-media-properties/connect-and-verify-a-website.md) without completing the verification steps. |

</details>


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