# Understanding Partner Removals from the Marketplace

impact.com is committed to maintaining a trustworthy and compliant marketplace for all users. We regularly review partners to ensure they adhere to the terms of our [Master Program Agreement](https://impact.com/legal/impact.com_Master_Program_Agreement.pdf) (MPA). When a partner is found to be in violation of our MPA, we may take action, which can include removing them from the impact.com marketplace.

### What happens when a partner is removed?

If a partner in your program is removed from the marketplace, you'll be notified via email. This is to ensure that you’re aware of the situation. Removal from the marketplace doesn’t automatically end your agreement with the partner. It is up to you whether to continue the partnership.

### Recommended actions for brands

impact.com recommends that you review your partnership with the partner in question and take any necessary action. Here are some actions you can take:

* **Review the partnership** — Carefully review your partnership agreement and the partner’s performance. Assess the value they bring to your program and the risks associated with continuing the partnership. If you have access, use our [Event Risk](/brand/what-would-you-like-to-learn-about/platform-features/protect-and-monitor-your-performance-program/event-risk/event-risk-explained.md) feature to investigate and monitor for suspicious activity.
* **Check for compliance** — Ensure the partner’s promotional methods and activities comply with your brand’s guidelines and policies. If you have access, use our [Protect feature set](/brand/what-would-you-like-to-learn-about/platform-features/protect-and-monitor-your-performance-program.md) to automate a large part of this process.
* **Decide on next steps** — Based on your review of the partner, decide whether to continue the partnership or [terminate](/brand/what-would-you-like-to-learn-about/platform-features/contracts-and-template-terms/contracts/expire-partner-contracts.md) the contract.


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