# Manage Partnership Notes

<a href="https://pxa.impact.com/student/activity/1117599?sid=0c0e3e5c-54c9-4435-9bee-ebcdccb7f292&#x26;sid_i=0?utm_source=app.impact.com&#x26;utm_medium=owned-platform&#x26;utm_content=eng-350&#x26;utm_campaign=help-center" class="button primary">Take the PXA course</a>

Keep a history of your interactions with a partner to better serve the partnership.

#### Manage notes

1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-230534471fef5f40808e921e41ee44e4a06ded03%2Fe6cb9548999afdc1ed3ce4942e4cb5b45b5cecbd323267aac2a7cd1915fccc09.svg?alt=media) **\[Engage]** → **Partners → Partners**.
2. Hover your cursor over the partner for whom you want to create notes, then select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media) **\[More] → Notes**.
3. You can take a few different actions.
   * Write a note about a partner interaction. After writing your note, pick if the note was based off of an email, a call, or a chat with your partner. Optionally, add a file. Select **Add**.
   * View any notes you have on this partner. Filter by *All*, *Email*, *Phone*, or *Chat* to browse notes by type. Select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-3c5971fb7b03a98375488e97a4317afd60621298%2Fd0fbb4c2c189cdc83bc0eb8e906fa3cb66818d0a9daa1491ea48042160714ed2.svg?alt=media) **\[Search]** to search for text across all notes.
   * Send your partner an email or add a contact to your partner's account.
   * View details about your partner, including their activity status, when the partnership started, any groups the partner is in, and who the account manager is.

     <div data-with-frame="true"><figure><img src="https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-4c9b38a799d4d9341c0372fe212b5dbdb412f41c%2F022f7a9c4c16a5c37404c11fc8f6cae565ba7845fa0a9c223809230413501929.png?alt=media" alt=""><figcaption></figcaption></figure></div>

#### View partner actions

The *Notes* page can also take you to other pages that are helpful to managing your partnership.

1. From the left navigation bar, select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-230534471fef5f40808e921e41ee44e4a06ded03%2Fe6cb9548999afdc1ed3ce4942e4cb5b45b5cecbd323267aac2a7cd1915fccc09.svg?alt=media) **\[Engage]** → **Partners → Partners**.
2. Hover your cursor over the partner for whom you want to view actions, then select ![](https://4048883401-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwMLlMoFBtKJa8ptd3zaw%2Fuploads%2Fgit-blob-8ec3e877b1397045c61d394485e72ac4d93120ee%2Fc6ddb46c637059f06e86c790a911217a9428f5c47b5efef046f90555e85b03cd.svg?alt=media) **\[More] → Notes**.
3. In the top right corner, select **Actions**, then select the page you want.

   |                           |                                                                                                                                                                                                                                                                                                                                                  |
   | ------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
   | **Page**                  | **Description**                                                                                                                                                                                                                                                                                                                                  |
   | **Account Manager**       | Toggle if you want a specific account manager for this partner.                                                                                                                                                                                                                                                                                  |
   | **Custom Values**         | Set up to three custom URL values.                                                                                                                                                                                                                                                                                                               |
   | **Partner Integration**   | Manage tracking integration for this partner.                                                                                                                                                                                                                                                                                                    |
   | **$ Client Cost Setting** | <p>Toggle whether you want to charge clients to be partnered with you, such as if you are an agency with the brands you manage or if you are part of a brand with the partners you manage.</p><p>Choose between charging a percentage on top of media spend, charging a percentage of sales revenue, or charging a fixed CPA per conversion.</p> |
   | **View History**          | View your contract history with the partner.                                                                                                                                                                                                                                                                                                     |
   | **View Terms**            | View your current contract with the partner.                                                                                                                                                                                                                                                                                                     |
