Note: This article is aimed at brands with no pre-existing paid subscriptions with Creator or Advocate.
Previously, impact.com offered Creator, Advocate, and Performance as separate products with individual subscriptions. Now, Creator and Advocate features may be included in your existing Performance subscription at no additional fee.
If you meet these 3 criteria, Creator and Advocate are now available for you:
See Get Started with Included Creator and Advocate Features for detailed setup steps based on your edition.
If you’re already on a paid Creator or Advocate plan, there’s nothing you need to do right now. You’ll keep all your current features and pricing for the duration of your contract.
When it’s time to renew your contract with impact.com, we’ll review your account and recommend the plan that best fits your needs. Until then, expect no changes to your pricing.
Premium gives you access to multiple Creator and Advocate programs, special features, and the newest releases.
Consulting & support | Get expert guidance from our strategy team to help you make the most of your program and special features. |
Multi-program support | Manage multiple Creator programs simultaneously in any/all of your brand accounts. |
Surveys | Collect feedback from your creators to improve campaigns and engagement strategically. |
Social | Monitor your creators’ social activity and mentions using advanced brand safety tools to ensure compliance with your brand guidelines. |
Multi-program support | Manage multiple Advocate programs simultaneously in any/all of your brand accounts. |
Advanced program settings | Fine-tune your Advocate programs with enhanced settings, like more reward options for advocate-driven conversions. |
Advanced content customization | Customize how your widgets, microsites, and emails appear to customers and get better alignment with your brand. |
Multi-language support | Get translation and localization support to make your referral program assets available in multiple languages. |
Calculated custom fields | Track and calculate custom data about your advocate participants, like purchase counts, order totals, and timestamps, to automate rewards and gain tailored insights for your program. |
Reward exchange | Allow your advocates to redeem rewards in flexible ways, including gift cards, points, and other options that you can specify. |
Dedicated program strategy manager | Receive 1-on-1 guidance from a strategy manager to optimize your Advocate programs. |
If you want the latest updates and newest features, you can get our Creator and Advocate Premium add-on editions for an extra subscription fee. See Get Started with Included Creator and Advocate Features for detailed setup instructions.
If the Get Started widget isn’t visible in your account, it could be due to your current subscriptions with impact.com, which may make you ineligible.
If you are eligible but on the Performance Enterprise edition, you won’t see the Get Started widget—instead, you’ll see Request a Demo. This ensures you receive extra assistance getting started smoothly.
If you’re not on Performance Enterprise and the option is missing, it could be because Creator or Advocate is already set up on another linked brand account. If you manage multiple accounts, only the account with an active paid subscription will have the Get Started widget.
No. If you manage multiple accounts, only the one with an active paid subscription has Creator and Advocate included. Each subscription includes 1 Creator and 1 Advocate program—to run multiple programs across multiple accounts, you’ll need to upgrade to Premium.
No. Moving your included Creator or Advocate program to another account is not possible. To run multiple programs, you’ll need to upgrade to Premium.