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Manage Your Brand Notification Settings

impact.com notifications keep you informed about events happening in your account. Learn how notifications in impact.com work, and how you can customize their frequency.

How notifications work

impact.com will send you notifications when events occur in your account. By default, you'll receive notifications about:

  • Administrative events, like when your account changes or when new users are invited and join

  • Finance events, like when your payments go out and your account balance changes

  • Program events (Campaign events), like when actions occur, contracts are updated, and more

  • Technical events, like when your FTP or API credentials are requested, files are processed, or if errors occur

These notifications appear in the notification panel accessible in the left sidebar and are sent to you via email.

Configure your notifications

Notifications can be sent on a per-event basis; through daily, weekly, or monthly email digests; sent to your mobile device via SMS; or configured to not notify you.

Modify notifications

  1. From the left navigation menu, select bell-regular.svg [Notifications] to view your notifications.

  2. In the upper right corner of the notification panel, select cog-solid.svg [Settings] to edit notification settings.

  3. Hover over a line item and select pencil-alt-solid.svg [Edit] to edit an item.

  4. Use the dropdowns to modify the notification's frequency.

    • For each notification, you can select Specific settings (Advanced) from the dropdown to specify the frequency at a more granular level.

Custom notifications

You can create custom notifications to receive alerts when specific criteria is met.

You can access Custom notifications by following these steps:

  1. From the left navigation bar, select bell-regular.svg [Notifications] to view your notifications.

  2. In the upper right corner of the notification panel, select cog-solid.svg [Settings] to edit notification settings.

  3. At the top of the screen, select Custom Notifications.

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You can create two different types of custom notifications: Performance notifications and Fraud notifications.

Creating a performance notification
  1. Select Create New → Performance Notification.

  2. Refer to the table below for details on each of the options.

  3. Select Save to create the notification.

Account

Select which Brand Account this notification is for—this option is primarily for users and/or agencies who manage multiple brands.

Notification Name

The name will show in the subject line of your notification email.

Description

The description will show in the notification message. Provide enough detail to identify the rule(s).

Look at activity by

This option selects the level of granularity the rules are run at.

  • Media per campaign will run the notification for every media and campaign combination found in the account.

  • Media per ad will run the notification for every media and ad combination found in the account.

  • Media across all campaigns will run the notification for every media and campaign combination across all campaigns found in the account.

  • Campaign will run the notification rules for just the current campaign.

  • Ad will run the notification rules for all of the ads found in the account.

Run Rules

Select the frequency you would like to run the rules, once a day or once a week (Monday). The system analyzes performance and triggers the custom notification message if the rules have been met. You will receive the email in the early morning hours of your time zone.

Data Range

Select the date range for the notification rules to apply to. Select the Compare checkbox if you want to compare the currently selected date range to another.

Rules

Choose All (meaning, each rule you set must be met in order for the notification will be sent) or Any (meaning, if any of the rules are met, the notification will be sent). Use the dropdown menus and fields to create your personalized rules.

Make Public

Select this option if you want other users in this account to also have access to this notification.

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Creating a fraud notification
  1. Select Create New → Fraud Notification.

  2. Refer to the table below for details on each of the options.

  3. Select Save to create the notification.

Account

Select which Brand Account this notification is for—this option is primarily for users and/or agencies who manage multiple brands.

Notification Name

The name will show in the subject line of your notification email.

Description

The description will show in the notification message. Provide enough detail to identify the rule(s).

Rules—If any of these rules are broken, a fraud notification will be sent to subscribed users.

This option selects the level of granularity the rules are run at.

  • Multiple actions from the same IP Address will set the action number limit for an IP address, after which the fraud notification will be sent.

  • Too short click-to-action time will set the minimum click-to-action time (in seconds) after a specified number of actions for the day.

  • Click Hijacking will set the minimum time a Partner’s click may be within another Partner’s click (in seconds) after a specified number of clicks for the day.

  • No referring URL will set a limit to the number of clicks a Partner may be credited with without a referring URL in a day.

  • Large Transactions will set the maximum sale dollar amount a Partner may be credited with.

  • Foreign Traffic will set the maximum click quantity for a specific country per day.

Make Public

Select this option if you want other users in this account to also have access to this notification.

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