Manage Creator Campaign Gifting Orders

Manage your gifting orders through the Gifts tab in the campaign manager. This tab is available only if you've configured product gifting as a compensation model during campaign setup. Here, you can view product gifting order details such as the creator's shipping information, chosen products, and product variations like size, price, and color.

Find campaign gifting orders

1. From the left navigation bar, select [Engage] → Campaign Manager → Creator.

   • On the Active tab, you'll be able to view all your currently active campaigns.

2. Hover over a campaign that has product gifting configured and select Manage Campaign.

3. On your selected campaign's screen, select the Gifts tab.

   • To filter through gifting tasks, see the Filter tasks reference.

   

Filter tasks

Filter	Description
All tasks	All the tasks in this campaign.
Not started	Tasks that your creators have not yet started.
Awaiting your review	Tasks submitted by creators that require your review.
Awaiting fulfillment	Completed tasks for which creators have placed product gift orders that are awaiting your approval.
Fulfilled	Tasks for which creators have claimed their gifts and which you have approved.
Creator Name	Use this search bar to search for creators by name, account ID, task name, or task ID.
Creator	Filter by the creator you're partnered with.

Review gifting orders

Note: You'll only be able to approve or reject gifting orders if you previously configured your product gifting campaign to require approval for selection.

Approve Shopify gifting orders

Approve Shopify gifting orders

Follow these steps if you have a Shopify integration and want to approve gifting orders:

1. From the left navigation bar, select [Engage] → Campaign Manager → Creator.

   • On the Active tab, you'll be able to view all your currently active campaigns.

2. Hover over a campaign that has product gifting configured and select Manage Campaign.

3. On your selected campaign's screen, select the Gifts tab.

4. From the task status filter bar, select Awaiting fulfillment.

   • You will see all orders awaiting your approval.

5. Hover over an order and select Review.

6. In the slide-out that appears, review the creator's selected products and select Approve or Reject.

   • If rejected, the creator will be prompted to reselect products and await your approval a second time.

   • Once approved, the order will immediately be placed via your Shopify account and the order status will change to Completed.

Finalize Shopify gifting orders

Follow these steps to finalize your Shopify order.

1. To finalize the order, open your Shopify account , and from the left navigation bar, select Orders.

   
2. Select the order you want to finalize.

   • The order will display Activate @ Impact in the Customer column and will be marked with a Fulfillment status of Unfulfilled.

3. Review the ordered products, select Fulfil Items, and then Create shipping label.

   • This will generate shipping information that you can track on your campaign manager on impact.com.

Approve other gifting orders